Customer Ratings & Reviews

Allowed me to have extra days to return a defective cell phone and get it replaced with a new one even though they claimed it shouldn't have when I got to the store. The chat agent told me it did and the store honored their promise.

Not entirely sure I’m getting everything promised with this membership. I did get discounts on my purchases though.

This membership is great so many wonderful incentives for using it.

Ok, this is what you get... Free Shipping: No minimum purchase required for free standard shipping on most items, saving you money on smaller purchases. Extended Returns: Get an extra 30 days to return or exchange most items, offering peace of mind and flexibility. Exclusive Deals & Discounts: Access member-only sales, early access to events, and special pricing on select products. Dedicated Customer Support: Get priority access to customer service representatives for faster assistance. My Best Buy Points: Earn points on every purchase that can be redeemed for future discounts. All depends on how much you shop at Best Buy.

Our selection and purchase of our new TV at Best Buy was made much easier with the support of knowledgeable staff. They explained the advantages of BestBuyPlus membership that gave us peace of mind with the purchase. We are really pleased with both the purchase and the assurance membership provided.

I love saving money. Signing up was a no brainer. The cashier was very pleasant and got me all signed up and i saved money on my first purchase

Member prices are good on select items. You get protection so that is good as well. Would recommend.

This membership lets me know all the great things that are out there in the Best Buy world. Even when I may not be able to get the chance to get to Best Buy and see what’s new, having this membership reminds me of the bonus’s I may have gets me excited to shop. So I’m always happy to know I purchased my membership.

Good to use in store n can adjust a price than normal member

Definitely worth it!! The member specials pay for the membership alone!! The other benefits are all additions!! I love to save money, therefore I Could not be more happy!!

Best Buy associates are knowledgeable and helpful. They help with all questions.

I was able to purchase my first home,......Fianally!! I have had products from Best Buy for decades. Always my first and last "Go To". I will be having their Geek Squad installing all new TV and sound equipment this time. Great peace of mind to be done quickly and correctly!!

The inclusions in this membership is great! I enjoyed the perks however I ended up upgrading to Total membership for a wider coverage on my devices/ tech stuff. Otherwise, this is enough for me.

I’ve been a Best Buy member for about three yearsnow, and I’m really happy with the benefits. The free shipping and exclusive discounts on popular electronics have saved me a good amount of money.I would recommend the membership to anyone who frequently shops at Best Buy and wants to save time and money.

We love our membership. I love Best Buy. I wish I have enough money because I love shopping there and the employee are amazing. Very friendly. They always help me with anything I need. Thank you so much.

I had a completely unpleasant experience buying a fridge.. Then I canceled that purchase when it was delayed by 3 months. I then purchased a floor model that was delayed in delivery as well. During the cancellation of the first fridge we purchased, They signed me up for this when I purchased the floor model, and gave me a pile of gift cards, which I then used to pay for said floor model fridge. I haven't been back in the store or to the website since. The experience was complete trash. Then this e-mail showed up, so here I am. Why did I sign up for this 'Membership' that I know nothing about, and never use since I'm never in store... which is 50+ miles from my home... a store that I might visit once a year....... Granted, When I do visit, I usually buy expensive things.. $700 tv.. $1000 fridge... so forth, but I only shop with you once a year... maybe once every 5 years... depending on my tech needs... Why and what does this membership do other than send me spam?

Gives product discounts and sales provided daily for better efficiency

If you regularly shop electronics, this cheap yearly membership is a no brainer. It extends your return window from 30 days to 60 days which is a good thing to try a new technology before commiting to it.

I never occurred to me how much money I would save acquiring this membership for bestbuy as well as the deals I would be notified of but would highly recommend especially for its price.

So I was buying equipment for video streaming, that I was completely sure that I needed the items I was buying or not. When I was at the checkout the cashier asked if I wanted to upgrade my free membership to a paid one in order to get a cash discount on my items, I told her I was happy with the free membership I already had and wasn't sure if I was keeping the products or not; so I would pass for now. She proceeded to tell me that if I paid the upgrade price that I would get a discount on my items that day and also it upgraded my return exchange policy to 60 days. This seemed like a great added value, a discount and extended return in case I didn’t need the items. I left seeming happy with my new paid membership and my purchases. Well about a month later after getting all of my new computer and internet service I started to assemble my streaming setup and realized that 2 of the 3 products I purchased were unnecessary. Happy, I upgraded my memory extend my return policy to two months as I was told I went into my local store to return the products, and I was informed that they were passed the return exchange policy of TWO WEEKS. I explained to the customer service representative that I had purchased an upgraded membership and I should have 2 months to return the product according to the cashier that sold me on it. I was unpleasantly informed that I was lied to in order to get the sale of the upgraded membership and that what she sold me didn’t include extended return policy. I actually needed to upgrade to an even more expensive package in order to reap the benefits of the extended exchange policy. So I left salty and upset with my products and an upgraded membership that I never wanted or needed. I’m now stuck with the products that I didn’t need and the membership. I guess I learned my lesson to read the rules and regulations myself and not to trust a cashier to truthfully explain it to me.