Customer Ratings & Reviews

Glad we bought it when buying our new TV. Got better pricing on everything and saved more than the membership price.

Purchased a new Sony television. The sales associate was excellent and went thru all the reasons to purchase the Sony brand against other name brands. I was already a Sony customer but did want to consider other brands. The sales associate was well read and understood the pros and cons of two brands I was considering. Appreciate his expertise which made the purchase very positive. Keep hiring and training good sales people. Buying the extended membership was a plus also! Thank you !!

Pro For just 50 a year, you get 60 day return window on basically all products. This has saved me multiple times for a quick replacement, or if some issue occurred after the regular 14 days for a return. You also get the BestBuy Member Picks, month items at a super discounted price, Ive used it everytime. Lost of small discounts on loads of items. Con The 2 day shipping is iffy. I normally dont do delivery if its with in an hour, but Ive never had 2 day shipping happen.

Good for trying out the things you buy personally has helped alot

I was buying a new laptop and a store team member told me about the membership plan. He got me on the hook because he had mentioned the 60-day sale price match policy. My laptop went on sale for $100 off after I had already purchased it and Best Buy matched the sale price and returned the difference of $100 to my card. Great value!

As a long time BB customer I value that there is specific deals and benefits for those loyal customers. It worth trying for the free shipping along with price discounts here and there for several different items on a recurrent basis

I don't know if I'll use it but it's nice to have.

I love the value of items and the staff is very knowledgeable of what I'm looking for. I bought a lot of items not knowing about the Best buy Plus membership but I have it now and around the holidays I will be using.

Still have not encountered pokemon TCG in Drops after my purchase of best buy plus

Peace of mind for my products purchased. Worker me helped to find best prices for buying membership. She was able to discount me and maybe they can for u too.

In the past ive been a member of best buy programs because of how much ive spent. They recently changed things and added this. It has given me access to certain events and saved me money. Would recommened if you purchase over $1k-$2k of items.

Well worth the price. I've saved a lot of money with the program.

Overpriced for what you get unless you're really shopping best buy all the time.

I’ve had the Best Buy membership for a while now, and it has honestly paid for itself. The fast free shipping, exclusive deals, and extended return window make shopping so much easier. I especially love the member-only discounts — I’ve saved a good amount on small electronics, accessories, and even a laptop. The tech support and protection plan benefits add even more value. It’s nice knowing that if anything goes wrong with a device, I can get help quickly without extra hassle. The checkout process is smoother too since my perks are automatically applied. If you shop at Best Buy even a few times a year, the membership is absolutely worth it. Great perks, real savings, and excellent customer service. Highly recommend!

Membership pays for itself and more. since I have had for less than a month I have had 2 price matches adding up to more $300

Free 2-day shipping, exclusive member deals, and 60-day returns make this a no-brainer. Geek Squad support has been helpful too. Membership paid for itself in one TV purchase. Highly recommend if you shop at Best Buy.

We got a very good service from staff JB when we purchased Samsung phone and watch. He was very well trained and patient to help us transfer data and all set-up. Also introduced the product and futures in that store. We really appreciated and enjoyed the service with Best Buy Plus membership.

we use this in our living room. the picture quality is excellent. it is like watching 3D and the colors are bold and crisp.

Amazing computer, rep at the store was very knowledgeable and helpful. So glad I went to Best Buy to purchase my new laptop!

Best Buy price matched the dryer. The customer service online was terrible. The delivery guys dumped the dryer off and didn’t connect it Dumped it in the middle of my hallway blocking my bedroom and bathroom. They said I’d have to get a private contractor even though that was part of buying the membership. So not a good experience.