Customer Ratings & Reviews

Haven’t really used it yet, so I’m not sure what it does for me

We are enjoying our new TV. Our Geek squad installer did a great job of setting it up and it only took about an hour. we were pleased he took the time answer our questions,

The extended price match and return policy and member deals are a plus. Those are the primary reasons for my membership. I just don’t know that I used it enough to be worth it last year. This year it has saved me at least $40 so far.

The person was really helpful, friendly and passionate with his job

This membership is a great value. Would recommend to anyone

Its a nice tablet i ever have for a cheap price thank u very much bestbuy ur the best

The service was excellent with us even getting in earlier than our appointment time. Our phones were to all our apps and services for us. As we're in our late 60's and not at all tech savvy, this was such a relief and a great help!

You get your points certificates back! It’s totally worth it if you spend $500 or more at Best Buy every 12 months.

Really good value for what you pay for with the Plus membership! Every time I come in, I learn about a new benefit.

I originally called the 888 number for my price match refund. It was very hard to understand the phone rep, she also told me that I was not eligible for any refund. I disagreed and she instructed me to head to the store. I did go the store in Ashwaubenon, and was refunded the price match with no questions asked. It took all of 30 seconds. I am very disappointed in the 888 number quality of customer service. What she told me was 100% incorrect and she would not transfer me to her supervisor when I asked. So for that part of my ordeal, I would rate it a 1. For the customer service I recd directly at the store, I would give it a 5.

A noble employee (JV) reasonably explained the benefits and the cost of Best Buy Plus when I was planning on getting a computer. I ended up signing up for it when I eventually purchased one. The internal price match was also something he'd explained to me, citing his own experience utilizing that price match--I was able to get an extra $100 back when I checked a sale email from you guys and called for a price match. Solid business practice.

We were skeptical of this membership, but purchased anyway when we made a big TV and sound bar buy. I am so glad we did because the TV went on sale and we received $400 return to our credit card. Definitely worth it.

We have been having trouble with our appliances so we decided to go to Best Buy and buyba set of washer and dryer. The person who attended to us is very knowledgeable and helpful. He was able to answers all our questions and also made some tips thats helpful to us. We really like him and since we cant biy at that same day. We waited for his next schedule so could complete the transaction of owning a new washer and dryer. Thank you Best Buy.

ok, ok, I don't know what to say so will keep silent. I charge $50.00 for a review so please send my check to my address which you have on file.

Enjoy deals on items and unlimited Geek Squad services. 60 day protection on laptop is good also.

I really enjoy the convenience, early access to deals, the price-to-value incentives, and support and protection the membership comes with. I really value the members-only pricing and deals, access to member-only sales and events, tech support, product protection, and free shipping. There's also different tiers of membership to meet different user needs.

Im hopong to be able to use the benefits to have a higher chance to beat scalpers at pokemon stuff tbh but nonetheless the product pays for itself it was $50 for a year if i am not mistaken and got me $80 off earbuds (but really only $30 becaise anazon had a better price) but thay price beat amazons I got them without having to wait for shipping and it almost paid for itself!

I order products fairly often from Best Buy, always get just what you ask for, the discounts i've gotten through my membership has absolutely been a positive ROI

Membership has its benefits when you’re searching for good deals that other stores cannot compare to. Good job Best Buy

The membership has a lot of value and it has paid for itself since I purchased it. Love the "special deals" I get with additional savings.