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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 41243 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 41,243 reviews
  • Rated 4 out of 5 stars

    Helping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but ppl does not pick up call when need help other then overall good

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for leaving us a review. We are happy to hear that you are enjoying your MY Best Buy Plus Membership. However, it does saddens us to hear that your recent experience when needing support was not a positive one. If you require additional assistance, please reach out to us via social media. Our team will be happy to assist you on the following platforms:

      Facebook: @BestBuy
      Instagram: @BestBuy
      Twitter/X: @BestBuySupport BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, helped me with warranty and returns. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got membership with laptop purchase. Its an effective purchase if you are looking for deals as they often offer things at prices you will not see without it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Something wrong here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys could not / refused to install dryer so I had to hire someone else. On top of that, Best Buy would not do a partial refund on my purchase saying that "installation is free". Seems fishy...

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      having concerns with your product not being installed can be difficult. You can certainly reach out for support on any of our social media profiles for support with an experience concern. Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Price match after you buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price match in a year if phones price gone down. I am loving it going to claim my reward

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must-Have Membership for Tech Deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus membership has been a great experience. The exclusive member pricing saved me a lot on big purchases, and the included support options like Geek Squad are super convenient. I especially love the fast shipping and extra protection offers. It’s definitely worth it if you shop at Best Buy regularly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Old, rewards new ways to charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the old rewards program. You paid one fee, and that was your rewards program for the 2,3,5 years, whatever program you got,or paid for. Who would still get the lowest price? If you you would find one lower, you will still get a lower price. Now, with this program, we have to pay every month, which doesn't make sense. I think it's just so you guys can make more money. I have gotten a $10 gift card. I try to go use it once but I couldn't. And once I tried to walk in the store for some reason, it disappeared, so I never tried again. I really don't see any benefit from this program.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Why I Love My Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Best Buy membership! The diverse benefits have made shopping so much more enjoyable. Their exclusive deals and special discounts always make me feel valued as a customer. The service team is incredibly helpful whenever I need assistance. I’m thoroughly satisfied with my experience and warmly recommend it to everyone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The membership paid for itself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has paid for itself. We've only had it a short time but it was worth it for us because of items we needed to purchase. When buying our TV the young man that helped us was very knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SUCH A MONEY SAVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO GREAT to have the associate let us know about this option as we saved *$500* on our tv! Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I totally love my Best plus membership experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus membership has been a game-changer for me! The exclusive discounts and early access to deals have helped me save on big-ticket items and everyday tech essentials. I’ve scored incredible deals on electronics that I wouldn’t have found anywhere else. Plus, the membership perks make shopping easy and rewarding. Highly recommend for anyone looking to get the most out of their purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership works out pretty good if you shop at Best Buy a lot. It has many benefits to getting it and gives you a longer period of time to return items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the great deals I got with the membership - it paid for itself on my first purchase. I would have given 5 stars except that it would not let me cancel my membership before renewal without losing the full year that I had paid for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the My Best Buy Plus™ membership can be a worthwhile investment for consumers who shop at Best Buy regularly and can take advantage of the exclusive discounts, fast shipping, and extended return period.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold this membership under the presumption it would cover my purchase I made 4 days prior. The representative kept saying how much she’s received back with the 60 day price match guarantee. She said “Best Buy takes care of people”… well 17 days after purchase I try to get the price match on my camera… 50 bucks I plan to spend back IN STORE INSTANTLY. And after hours in store, online chats, phone calls… they say “well she didn’t do it right so that’s her fault not best buys”…. Now it’s only 50 bucks… But it’s the fact I paid for this membership under the knowledge I’d get the price match. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your feedback as a My Best Buy Plus™ member, Kenzy! Our Price Match Guarantee (https://www.bestbuy.com/site/help-topics/best-buy-price-match-guarantee/pcmcat297300050000.c?id=pcmcat297300050000) is a great way to make sure you aren’t missing out on any deals on your recent purchases. With the membership, it does not guarantee that you will be able to price match, but it does provide you with an extended 60-day return/exchange window on most products, which can help.

      If you need help reviewing your specific situation, our social support team would be happy to take a closer look. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) and mention that you're contacting us in response to your My Best Buy review. We're here to help! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed and love the deals. I recommend to anyone out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IF YOU WANT TO SAVE MONEY GET IT !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this membership for $49 a year and immediately saved $700 on a range I purchased for my wife. If it never saves me another penny (which I’m sure it will) it was worth getting it for that 1 purchase. Thanks Best Buy for starting this new program i would advise everyone to sign up for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    work out great for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a fridge. saw the one i liked but i wanted a bottom freezer. the same model with the freezer on top was on sale. i was very limited as to the size because it would only fit in the little nook that held the old fridge. looked around a little more an noticed if i had bb plus i would get a discount on that fridge, since the discount was a lot more than the membership, it was a no brainer. got the membership, got the fridge, case closed. you dont always get a discount on what you need but as you can see, by me, the discounts are out there just gotta get lucky,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Member is nice To have when it comes to coupons. Pays for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and we use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent. I like the two month return policy.

    I would recommend this to a friend