Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41245 reviews
(41,245 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
new member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I put 3 stars for the fact I haven't had a chance to use it yet. Im sure there are lots of great deals to be had by being a member. once I get a chance to use it I will probably update this review and give it a higher score.
I would recommend this to a friendRated 5 out of 5 stars
Worth the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I save $138 on my first purchase using my membership! Plus the added price matching and 60-day return policy makes it a no brainer for electronic purchases.
I would recommend this to a friendRated 5 out of 5 stars
Worth The Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership was worth the money if you need to have assistance in transferring your information to your new phone. It is supposed to cover the warranty for my new iphone also. Hopefully I won't have to find out if that is correct. I want to add that the associate that assisted me was excellent. He was very patient and was able to address any questions or concerns I had.
I would recommend this to a friendRated 4 out of 5 stars
Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it when I received my laptop so far so good I really haven't used it, but knowing that Best Buy keeps us updated helps!
I would recommend this to a friendRated 4 out of 5 stars
Value depends on the Consumer class
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has little value unless you do a lot of shopping at Best Buy. Even then, the value is marginal at best for above-average technology persons e.g. IT People. For the average retail buyer of technology that regularly purchases from BestBuy it's better than not having the membership.
I would recommend this to a friendRated 5 out of 5 stars
Everyone was helpful and professional!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Samsung monitor that I use as a television. I was a little unsure that this would work but, it has been great. The Geek Squad set it up and explained how to use it. Everything went smoothly and your tech department was very helpful when I called with any questions.
I would recommend this to a friendRated 3 out of 5 stars
Needed Cell Phone Question answered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to say membership is the best but in all honestly can't because when we signed up for it I wasn't aware you needed to make an appointment anytime you need even very minor assistance with your cell phone or lap top. I realize I'm not a computer or iphone whiz or expert but come on guys, the greeter at the door said I needed an appointment just to ask a simple question about my new iphone which Best Buy supports. That turns me off to being a Best Buy member. Perhaps you could change your policy at the front door to include it's ok to seek an answer to a question from tech support without an appointment.
No, I would not recommend this to a friendRated 5 out of 5 stars
very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very practical. I bought the wrong one once, and only after I unboxed it did I realize it was not what I wanted. Because the appearance was the same, I only realized the difference after using it. And it was indeed not as convenient to use as the one I wanted. It is really convenient to have this membership
I would recommend this to a friendRated 5 out of 5 stars
I use it for almost all of my electronic purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is a great value. I saved the membership price on my first purchase. I recommend the membership if you are going to be purchasing any major electronics.
I would recommend this to a friendRated 5 out of 5 stars
Love my member ship
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this member ship because it dose the store match price and it gives me longer to return things if they are not working.Properly
I would recommend this to a friendRated 5 out of 5 stars
nice perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's worth it for one purchase sometimes if that products savings are greater than the membership price.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
We love our membership and use it all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the price comparison and all the benefits of being a member
I would recommend this to a friendRated 5 out of 5 stars
Great Deals and Great Products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so far pleased with my card and my first purchase with it but as far as I can tell I didn't get credit for my first $770 purchase. On my purchase with my card I also paid a $29 delivery fee when the delivery was supposed to be free. I am very pleased with purchases from BB and they beat the price of a lot of big stores.
I would recommend this to a friendRated 5 out of 5 stars
Best Discount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best Discount best service Open Box Good condition
I would recommend this to a friendRated 5 out of 5 stars
Use it all the time
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] 1000% worth it, has saved me in many situations from losing money
I would recommend this to a friendRated 5 out of 5 stars
Great Value and Excellent Member Perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been really happy with my Best Buy membership plan. The free shipping, exclusive discounts, and extended return periods make shopping a lot more convenient.
I would recommend this to a friendRated 5 out of 5 stars
Better deal than I’d initially planned for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve gotten good service and good value from my membership. I initially agreed to this membership to get a discount on one purchase. However, I’ve used it since then for several more. The chat support has been excellent and helped me with price matching and other discounts.
I would recommend this to a friendRated 5 out of 5 stars
Make sure you become a Best Buy Plus Member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When purchasing my laptop, I added the Best Buy Plus membership. The perks that come with the membership will pay make it pay for itself. I also got a discount on the NFL Sunday Ticket YouTube subscription.
I would recommend this to a friendRated 4 out of 5 stars
Waiting for response
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure about the value of this. I was told I was going to be reached if the price got lower and I have not heard anything back.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for sharing your review. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
Rated 5 out of 5 stars
It’s a great membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is valuable, it gives you the peace of mind that your devices will receive the maintenance they need
I would recommend this to a friend
