Customer Ratings & Reviews

Although I don’t shop at Best Buy very often I have already benefited from the membership because they have so many deals and discounts.

I appreciate the customer service received over the phone. It is rare these days to easily get through to a real person and not have to navigate long wait times and directories. My mistaken membership was promptly refunded and credited back to me.

Great Deals with this membership. My family take advantage of our membership. Awesome savings and don’t need to save up and get it later. Also, Customer Service Team and Geek Square gives my family piece of mind.

I was impressed with how simple and smooth the experience was. The setup took just a few minutes, and everything worked exactly as expected. Great design, useful features, and excellent support make this a 5-star choice. Highly recommend it!

I have a lot of benefits with my membership, the renewal price is accesible for everyone, i recommended 100%

The main advantage is extended return and price match policy. I was able to save a lot on my purchase due to membership. If you are regular to Best Buy, membership is very helpful

Got it when I purchased fridge. Free delivery was included so it saved me money. Also extends return window.

As our salesperson told us when we bought our TV, we should watch for sales around Super Bowl. I did and called yesterday to claim my difference. Once I had a person on the phone, she was so polite, so quick, and handled everything perfectly. So impressed with our knowledgeable salesperson and the woman who refunded us the sale price difference.

It is nice to have a larger return window for me to return gifts if I need to.

I joined My Best Buy Plus in December 2024, and so far it has been a great experience. With 60 days to return, or benefit from Price Match, I have already received a couple discounts on items that I have purchased. I look forward to enjoying the benefits in the future.

It has been great having the Best Buy Plus Membership. We love that we don’t have to pay delivery. Also some items have a membership discount. Employees notice us when we pay that we have a membership and give us tips on purchasing. Thank you for helping us.

I told Jordy my budget and he showed me a computer well within it, for which I was grateful, so I had enough left over for this add-on.

After getting this membership, I do feel like I recieve offers that are limited to others under it. It could offer more like discounts on Geek Squad Services and maybe some coupons for Open Box items. I struggle to believe the more expensive membership is useful to anyone younger than 50, most know how to use and take care of their electronics.

Love this membership, easy access for geek squad and other protection plans. Plus the Rewards they offer, very great.

I just heard about this today also. Ill probably get it. Cost is a factor but the price is reasonable.

Although, I only used it once, it seems like a good deal especially since the holidays are around the corner. I was also able to use it within the same purchase which was great. No new card, it's just associated with your cell phone. without further use though, I can't give it 5 stars? I would also like to know the discount received.

I had trouble setting up my new iMac Mini so I packed everything up and went back to Best Buy. A very courteous and understanding young woman had it up and working in about 20 minutes. I followed her guidelines when I got home, and everything is working fine now.

The membership provides peace of mind after purchasing electronics or appliances. Also, it provides a good reward program.

Excellent service! Worth every penny! I will always purchase the extended warranty

used this service to have my new phone uploaded with all the data from my old phone, and was given instructions and help in becoming familiar with the new interface. The agent was very helpful and patient with me.