Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41245 reviews
(41,245 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
I love it and it gives me peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value; the discounts it offers are wonderful. I love the peace of mind that comes with having protection plans for my purchases!
I would recommend this to a friendRated 5 out of 5 stars
My best buy plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first time having this membership. The employee who recommended it was very kind, so I figured why not try it out, still learning how to best utilize it.
I would recommend this to a friendRated 5 out of 5 stars
Plus membership has benefits!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed to be a good idea at the time, extended the return time for electronics and put me onto better deal offers. Will keep it a year and then decide whether the benefit is worth another year.
I would recommend this to a friendRated 5 out of 5 stars
Saves money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saves money. Easy to renew. Got it on sale for like $20
I would recommend this to a friendRated 4 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a pretty decent service. The only peoblem is inhave nonuse for many of the perks and i wish they added more incentives like more discounts on items. The membership isnalready expensive in this inflated economy so perks would be nice. Otherwise it's not bad.
I would recommend this to a friendRated 5 out of 5 stars
Makes things simple!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a full time teacher that only games on console. Ive been meaning to upgrade my PC for a decade and I’m happy I came across this PC. It is perfectly in the middle for those who want a good gaming PC that doesnt really know much about PC. I dont play a lot of games for graphics, but I am very happy with how my PC runs for work and games. The large case is ideal if i ever want to upgrade! Not a fab of the white color, but i can overlook that. The PC also runs quiet as my air purifier is louder.
I would recommend this to a friendRated 5 out of 5 stars
Not just a PremierPurchase...easily the Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Increase my return dates and add valuento my purchases i can only go to Best Buy for? Easy option to keep my digi addiction going. Geek4Life
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly hesistantly brought the membership but i have made a right decision. So far saved 150$ in price matching and member discount
I would recommend this to a friendRated 5 out of 5 stars
Love My Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Appreciate That Best Buy Offers This. To Many Times Something Fails To Work And You Can't Return Or Get A Refund. Great Thinking Best Buy To Have This!!!
I would recommend this to a friendRated 5 out of 5 stars
owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the protection plan, I is worth the money. I have saved over $200 in one visit.
I would recommend this to a friendRated 5 out of 5 stars
Incredible membership program with immense value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would have never bought this membership if my friend didn’t recommend it to me! I had no clue how great the benefits are. Now with every purchase I have peace of mind knowing I am secure if something happens and I need to return my product. You also are offered hundreds of great deals and discounts exclusively on products. I will forever keep this membership as someone who shops at bestbuy often.
I would recommend this to a friendRated 4 out of 5 stars
Worth the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the plan because of a purchase that I made and wanted the discount and the coverage. I would say that the plan has paid for itself with the initial purchase. What I like is that it give you extended coverage on all purchase items and it give special deals as well. Worth the cost.
I would recommend this to a friendRated 5 out of 5 stars
Hearing aide help was needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I joined this, I misunderstood that I was getting YouTube TV instead of just the YouTube premium, which I already have. That’s actually my fault that I didn’t understand what I was going to get. I did like the help I got in picking out the speaker that I bought.
I would recommend this to a friendRated 5 out of 5 stars
Awesome perks, use it a lot.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership has a bunch of awesome perks. Also, when I bought my new setup in store, it extended the return period to 60 days to have a longer period to see how the setup fit me.
I would recommend this to a friendRated 3 out of 5 stars
On the fence
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We'll see if it's worth it. Just purchased recently
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, BlakeG! We appreciate you sharing your experience with your My Best Buy Plus™ membership. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing!
For further assistance with your experience, please reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to review this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
Rated 2 out of 5 stars
Best Buy Price Match Frustrations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I joined the Best Buy plus membership primarily for the two months of price match guarantees. I have benefited from price match guarantees, but the process to obtain price matches is very frustrating and inconsistent. Best Buy customer service is not very helpful, but their web-based live agent chat process does resolve ongoing issues to honor their own price match deals. Also, the Best Buy app is supposed to notify users when you mark an item for price drops, but that app feature very rarely works as advertised. At the end of the day, I have benefited from my Best Buy plus membership to receive price drops on items I have purchased, but it requires a lot of my time to ensure the price matches offered internal to Best Buy themselves are credited to my account.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for leaving us a review. Getting a price match should be easy, especially with being a My Best Buy Plus member. We appreciate your feedback, and would like to look into this matter further. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Rated 5 out of 5 stars
I love the benefits of my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best option to save and test your devices for longer and with the most widespread return option if your devices do not meet your expectations
I would recommend this to a friendRated 5 out of 5 stars
A Worthwhile Investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The My Best Buy Plus™ Yearly Membership is a no-brainer for anyone who shops at Best Buy frequently. The savings, price protection, and extra perks make it an excellent value. My recent experience of getting $80 back in a price adjustment is proof that this membership quickly pays for itself. Highly recommended!
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The deals are great and I love the fact we have 60 days to return a product just in case it does not work for us. The best part is the deal match that we can go back in within 60days and if the price drop we would get that back.
I would recommend this to a friendRated 5 out of 5 stars
Love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being a Best Buy Member Is Worth It: -Enhance the shopping experience and provide significant value. -Exclusive member discounts, Price matching policy for members -Special promotions and early access to sales -Access to member-only events and sales -Priority customer service and support -Access to exclusive tech support and services -Earning points on purchases -Reward redemption options
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friend
