Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41245 reviews
(41,245 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid 60 I think for this. Got a 50 dollar gift card. Worth it. Really only got this for the price guarantee. If my purchased item droops in price (black Friday coming up) I get the difference paid back to me.
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Iam very satisfied with my merchandise great job customer service was very helpful it is very difficult to find people who are helpful or try to do the right thing job well done
I would recommend this to a friendRated 5 out of 5 stars
optomistic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great decision, I get all the perks and coverage anyone would need.
I would recommend this to a friendRated 5 out of 5 stars
Worth the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good value for your money. Love that I can get it for a year then choose to renew or cancel if I wish.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus is BEST!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Plus membership is the best! I am doing 2 renovations and I get updates all the time. One TV I bought when down in porice 3 times withinthe 2 months and I had no problems getting the price adjustments. I also love that BB bought Pacific Sales for high end appliances. Excellent service and terrific sales all the time. We'll renew our membership even after the renovations. Thanks Best Buy!
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing I could have got it help me get a brand new IPad then Apple Pencil and the Magic Keyboard for only 699 for all of it and I will be continuing to pay for my membership
I would recommend this to a friendRated 5 out of 5 stars
Amazing Time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and the tv is amazing . !!!
I would recommend this to a friendRated 5 out of 5 stars
Love your membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super valuable! Best pricing for laptop! I recommend
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Customer Service Assistant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went to the Aventura Best Buy to purchase a USB sleeve to go over an older flash drive to fit the iMac that we purchased at Best Buy. The customer service assistant was great, looked for the product and then walked to where it was located and then took me back to the customer service register where I pad for the product. The Service tech was extremely gracious, and made the experience a pleasure. Thankyou!
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, includes amazing perks, would definitely recommend
I would recommend this to a friendRated 5 out of 5 stars
Best Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the number one place to purchase top quality appliances and televisions . Thats why Best Buy is still around when others have went under!
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t work for best buy, but I do highly recommend buying this membership especially if you know you’re going to buy or shop here a lot. Staff were great in explaining things before you buy this membership. Even after a long time of being a member, the staff will remind you or offer you exclusive membership deals and prices when you buy later on.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Mr. H
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just became a member, we will see how well it helps us in our future purchases.
I would recommend this to a friendRated 5 out of 5 stars
A great middle ground
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was wary when Best Buy first introduced paid memberships - the cost seemed excessive for what they were offering compared to what I needed. That said, I was excited when they released the "Plus" version - which gives you many of the benefits of the TotalTech membership without the hefty yearly price tag. I saved more than I spent for the membership within twenty-four hours of purchasing it from the members-only prices on a number of things. I've saved even more since then. Plus with free, fast shipping, I can order whatever I need and have it within just a few days. All around a great value, honestly.
I would recommend this to a friendRated 5 out of 5 stars
Get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this membership is a real value it was a no for me until I bought my monitor. I'd love the choice to have 60 days to return my stuff so this is why I bought this
I would recommend this to a friendRated 3 out of 5 stars
Don’t promise things you can’t complete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They promised a lot of stuff and I found out that it’s not true
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello,
Thank you for the review. We never want to over promise and under deliver. That is not our definition of customer service. Can you please send us a private message/DM via social media. I have provided links below to our social media pages. Facebook ( http://facebook.com/BestBuy), Twitter/X ( http://twitter.com/BestBuySupport), or Instagram ( http://instagram.com/bestbuy
Rated 5 out of 5 stars
My Customer Service experience with Madison.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Madison was a sweetheart. She was patient and very kind. She went above and beyond to make the experience a great one. She listened and when she wasnt able she got help and information for me from someone else. I was truly amazed. She waited with me for so long to do a phone switch and some other queries and she wasnt annoyed not even once. I dont really think you are noticed for the best buy plus membership, no special treatment or discounts associated with it for me. What stood out for me was the service from the employee....Madison.
No, I would not recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great value. I use it all the time. Definately worth the price.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Nice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you purchase allot of electronic the membership is well worth it. Better service, shipping and easier returns and warranty service.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy membership
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I would recommend the Best Buy plus membership because it gives me 60 day return policy and I also get additional discount on products because I’m a member the Best Buy
I would recommend this to a friend
