Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41245 reviews
(41,245 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Worth it if you like to shop at Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are a constant Best Buy shopaholic like me, this membership is a no-brainer. Probably not worth it if you only shop a few times a year. I have saved quite a bit of money since and the free two-day shipping is a nice benefit along with the 'exclusive' discounts.
I would recommend this to a friendRated 5 out of 5 stars
Upgraded
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is good, but I actually upgraded the plan to the next level so I could get extended warranties
I would recommend this to a friendRated 5 out of 5 stars
Service assistance, during and after
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable associates helped me with selections. When I experienced trouble with a television straight “out of the box “, Best Buy scheduled the Geek Squad to assist, ie. Service after the sale.
I would recommend this to a friendRated 5 out of 5 stars
The membership is worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ITs good to have tithe membership, because I bought two laptops and after a period time they were $200 bucks in discount. So I got $400 back.
I would recommend this to a friendRated 2 out of 5 stars
Watch your credit card bill. Lots of mistakes.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was charged twice for the same oven. And then it took me between six and eight hours speaking to five different people trying to get it straightened out. I thought it was all cleared up. They said I had to wait 7 to 10 days to get a credit. I waited 7 to 10 days and called the credit card. There was no credit. This credit card has a 30% interest rate on it so when you’re being charged $6000 rather than $3900 it makes a big difference. I’ve now spent another several hours with the credit card and with Best Buy. Hopefully it’s straightened out. I will know in another 7 to 10 days. Also, Best Buy will not meet ad prices from other companies. I was told they would. Having to deal with Pacific sales, Best Buy, and Best Buy credit card is a real headache. I don’t even have the oven yet so I can’t review the oven just the horrendous Best Buy plus.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with your purchase being charged more then once can be difficult. Please reach out to us to research this experience for support to any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend it just for the fact that it gives you 60 days to return in case anything happens with any product. It comes with other features that are worth it for sure.
I would recommend this to a friendRated 5 out of 5 stars
Extended price match works!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Added the BBPlus membership when I bought TCL 75" TV as it gives 60 day price match. Was not buying at a good time for great sales and this would get me through Black Friday sales. Over month later the TV was on sale at Best Buy for $300 less than I originally paid. Called and got the price match. In a few days the $300 plus tax was refunded to the credit card I used. Well worth the membership.
I would recommend this to a friendRated 5 out of 5 stars
They don’t call Best Buy “BEST” for nothing !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Legacy in San Antonio gets 5 star rating every time! The manager helped me set up the Best Buy Citibank app on my iPhone, and I appreciate the Instant in store payment option immediately verified by the awesome Best Buy telephone representative.
I would recommend this to a friendRated 4 out of 5 stars
It’s a good membership for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like prior to the current memberships, the old program gave you nearly the same benefits for free just from your spending. Regardless it’s similar to Amazon prime and also cheaper but also less of a selection. So I believe it’s a decent deal for sure but I think it could use more and better benefits considering the prior setup they had.
I would recommend this to a friendRated 5 out of 5 stars
Glad we signed up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of good perks that more than make up the difference for the annual cost of membership, even if you only make a few purchases a year. Best Buy service has been really helpful, and I'm now disappointed that I didn't sign up for this earlier and make more of my tech purchases through Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Love my membership and do regularly use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You need to get them membership. It’s extremely worth it in return timing alone and shows real value from Best Buy to its costumers.
I would recommend this to a friendRated 5 out of 5 stars
Highly Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to save on a dishwasher - Not only did I save money, the KitchenAid dishwasher leaked from day one, no fault to BB - After three warranty visits, BB exchanged the dishwasher because it was within the 60 day extended window for a return / exchange - Other stores have a smaller return window for appliances, so purchasing the Plus membership has paid for itself twice or I would have been stuck with continued warranty service which was becoming frustrating.
I would recommend this to a friendRated 5 out of 5 stars
New membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership has some great value, very impressive.
I would recommend this to a friendRated 5 out of 5 stars
Appliance Repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t sure if the door alarm on my refrigerator was working properly. The technician, lock LOC came on time, looked at the refrigerator, and confirmed that everything was good. He was very professional, and I have been impressed with Best Buy service.
I would recommend this to a friendRated 5 out of 5 stars
Perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend getting this because it has some nice perks. There are extra savings for members. Longer return window.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership provides real value. Notifications of sales and clearances. Highly recommend.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Experience to Remember!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great salesman with vast experience and technical knowledge to answer questions regarding the latest Sony flat screen TV.
I would recommend this to a friendRated 4 out of 5 stars
Overall a Good Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it is good. Some good deals on items. I wish the membership included things like free delivery and haul away on Appliances. I will most likely renew when it ends. I hope more is added to the membership.
I would recommend this to a friendRated 4 out of 5 stars
Tommy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership just started. I have not experienced any value yet.
I would recommend this to a friendRated 5 out of 5 stars
I love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a steal. Great price. It comes with amazing deals and membership prices as well as exclusive deals and items.
I would recommend this to a friend
