Customer Ratings & Reviews

Usually the best prices on most items like computers, TVs etc. Accessory items are overpriced - buy them elsewhere. I had bad experiences with GEEK squad ... bought an Acer 5050 laptop and it had networking problems. Geek squad couldn't fix it - said it was hardware fault. After LOTS of attempts to fix it, I gave up on the GEEKs ... removed WIN OS and installed Ubuntu myself. Problem solved. It wasn't hardware - it was some kind of software conflict in Acer net management and WIN that they could not resolve. I think they are OK for routine stuff, but they are not competent for complex problems.

This was by far my Best Buy purchase. I saved at least 10 times what I paid for the membership within 3 months after purchasing our Washer Dryer and TV. What a great deal this was and I plan to continue my membership as long as the rules don't change. Thanks Best Buy.

If you want real value on your products , you may wish to be one

This membership is a very good purchase! I will recommend it with my friends

It was OK. We didn’t really need it for anything. If you want a little comfort, I’d say go for it, but not completely necessary.

Yes you have grab a membership just gives you a great piece of mind for all your purchases.

I have had the Best Buy Plus membership for a while now and it definitely pays for itself if you shop at Best Buy as often as I do.

The best buy membership gives me easy access to any and all information I need in regards to my purchase along with the savings on purchases, and that all is important, needed, and appreciated. The best part of the whole experience was the sales consultant who helped me, Mohsen Chiniforoush was extremely helpful he has made me a very satisfied customer that will make additional purchases with best buy

Didn’t expect much, but the extra savings and longer returns actually come in handy. Worth it

It's a great program. The included installation is a no brainer. I love the extended time period allotted for returns/ price match with members only pricing.

The membership worked out well for me. I was able to get a discount a few weeks after a large purchased based on the sale price. I didn't even have to bring the item into the store. Since I saved $150 due to the membership, it was a net of around $100 savings.

The whole interaction in the printer department was excellent and talking with a representative re' my certificates- they all made it a unexpectedly wonderful experience. Thank you so MUCH

I’m a frequent customer so the membership is a no brainer.

Large inventory of different models to choose from. Excellent customer service. They answered all our questions and steered us in the right direction. The sales person let us know that a sale was about to begin a few days later and how to be credited back the discounted sales amount. Which they did.

Seems to be working just fine when we have an appointment scheduled but too many notifications for items we are not interested in.

has helped us with several purchases but miss the free delivery option

I like my membership. I appreciate knowing I can get information about advance sales. I also like the value of a longer return time so I have time to make sure I love my purchase.

I think this helps support if I have any problems and need education as well as giving me discounts. I just bought it and so need time to understand it. I am a new customer to this store.

Amazing staff The girl in camera dept Mitchell is her name I think Absolutely.Love her.Give her a raise an a cookie

I originally didn't want to get this, it has saved me about $225 dollars since I've had it so i would recommend it.