Customer Ratings & Reviews

Comes in very handy and very resourceful, will recommend to people after buying

This was a good idea to add as there are benefits for doing so

GM, in this mount I paid for my membership and get 2 buys in this month, the first one I got a bad experience because my PS5 didn’t arrive to my home and need go to store to try to solve then by costumer services all was good (didn’t take the same PS5 but I solved) thanks a lot

These headphones are amazing. The sound quality is fantastic, the fit is comfortable, and the battery lasts all day. Worth it!" Service: "The staff was friendly and fast and fixed my issue right away. A positive experience from start to finish is reported. Recommended!"

Other than a delay in installation of over a month everything else was goo.

It is nice to be recognized as member and if this comes with a member price it is better, however what I really like the most is the great assistance from people and the people at Best Buy makes the buying experience a really good experience, Thank you Best Buy Stores staff.

I enjoyed having the membership and it helped me save money even after I would purchase an item. Love that they have this option.

Bet buy it’s an amazing buying platform. Hopefully buyers will find Best Buy for better price , quality and better customer service.

It’s worth taking a membership as it enables us to return the product window by 90 days and it gives discount sometimes

The membership has potential, but we have yet to use it. Although we have bought a couple of appliances, we have had no issues that might have used the "plus" benefits. It is, however, nice to have peace of mind for 60 days rather than 15.

So many great deals, i bought my first oc from there and it runs amazing!

So many discounts on products with in the store. You be also get chance to get some extra rewards using your card outside the store. Very happy with this.

Love my GE top loader! Simple controls, no touch screen to break, no frills and fancy features. Price was great too.

Radel and Abel were very professional, friendly, and efficient when they delivered my purchases. They were just as good when they came back to repair my damaged refrigerator. Radel suggested replacing the damaged refrigerator door instead of replacing the entire refrigerator, which was a much easier, safer, and faster way to take care of the problem. I was very impressed with them.

Love the membership enjoy it to keep track purchase

The membership has many pros including the 60 day return policy and Apple Care for my new iPad.

Been able to return items after a period of time it is s real value and been able to use Geek also.

The BestBuy Plus membership is an okay package to allow people access to sales and tech support for recent purchases through geek squad. However, I feel it is overpriced for what is provided and doesn't really compare to their total tech package. The benefits are relatively dry and weren't worth the cost for me. Even their biggest incentive, the Geek Squad support, wasn't very helpful as they often pushed me to go to the product manufacturers for most of my issues as they stated they couldn't offer the same level of assistance and getting me in for an appointment would take almost a month anyways. I feel it's just better to get a manufacturer warranty or Total Tech unless Best Buy Plus happens to come for free with a purchase during a sale.

It's great to have it because the benefits are worth it!

I want to thank the lady that asked me if I wanted to get a membership and then asked if I wanted to get a credit card I did not think for one second I would get it and I did. I’m very very grateful to her. She was super helpful, especially since I don’t know anything about a computer, she walked me through every process and was very thorough And kind and has great customer service skills . I don’t remember her name, but I know she’s also a teacher I think kindergarten.