Customer Ratings & Reviews

I only gave you 3 stars because I was conned into over paying for the tredmill by 75 dollars. The tredmill that I bought was listed for 350 dollars and I was conned into paying 425 dollars by a person that did not speak good the language. This was a rip off. I would like to get some money back!

Membership is working as expected. Was able to save a little money when something went on sale after I bought it.

I like the product that I purchased. I used this product and I have no problem so far.

It was totally worth it. My laptop ended up going on sale outside of the basic policy, but within the terms of the membership, so I was able to enjoy the benefit of the refunded price difference. This allowed me to purchase an external monitor and have money left over!

We went to Geek squad for some help and received the best help. The team member was able to fix our computer and find us the best deal because of our best buy membership. It would have costs us close to $300 but instead it was only about$125. He also replaced my TV remote for free because of the best buy membershipwhen he saw me looking for a new one.

Better than govee and hopefully it last longer too

The membership is very awesome to have especially when it comes to reliability from the geek squad.

membership is a value , always room for improvement . membership should have free shipping or delivery everyday

Overall this purchase ended up being a great purchase. We were able to save money on our purchase of a washer and delivery and setup.

I loved the overall customer service very helpful in achieving the desired goal I was looking for fast and friendly..also love the fact that any one of my family members can use my 2 month return account and free geek squad ..it's an amazing deal with so many more benifits

Charles in appliances in store 388 Lees Summit walked us through all the three door refrigerators until he showed the wonderful four door by Samsung. What a sell, we love our unit. Thanks Charles and thanks Best Buy

This membership is a real value, with member only discounts, monthly gift credits, and more really makes shopping quite the experience

Savings and deals is always the answer when u shop here !

Have been very happy with the membership and all that comes with it. The deals, the discounts, the member catered products, increased return window, and so much more make this membership a fantastic addition to my relationship with Best Buy.

Helped my save a lot was able to get my ps5 come back get money off and with that money just add 10 to get a brand new monitor

It gives you great experience and faster attention. Early buy and perks. I have used it and it is really great to use.

Floor Sales staff were frequently asking if we needed help with a product (TV) and were helpful in explaining differences and features between different models. when we returned next we had excellent assistance from a supervisor who also explained features of our TV selection. Also interested in rebate of sales price if sale price is lowered at future date.

After more than a decade that included a pandemic that increased the use of the TV that we had previously purchased our first Big Screen Samsun TV had given it's best and we decided that we needed a new one. There was no date we would go to Best Buy over as we had before over a decade earlier. We bought a new Samsung and love it. Our experience with the store is that there is no pressure, just a good product, a fair price, patient employees and people who stay with best buy for years and respect their clients. We believe that the product and the people are the best.

We are enjoying our new SONY 77" TV. The Best Buy employees were very knowledgeable and assisted me in my purchase of a quality TV. Thank you.

I feel My Best Buy Plus™ membership really worth it, I bought Macbook air for gifting purpose and need to exchange it with different color and it was so easy even after 3 weeks.