Customer Ratings & Reviews

I am writing to express my utmost satisfaction with my Best Buy membership. The advantages offered are truly outstanding and have greatly enhanced my shopping experience. The benefits and exclusive deals make it a worthwhile investment. I am very pleased with the acquisition and look forward to continuing to enjoy all the perks.

Useful for good deals. I like the free geek squad benefit

I purchased the 0ne year membership. Needed help settings up my new phone. Went two times for help. Could not be more pleased with the quick help and friendly customer service!

Great for saving money in the long run! Buy something and it goes on sale later, you get the difference back!

The support received from everyone in the sales floor to the Geek Squat installing a new radio and rearview camera on my truck was great. Ricardo was very helpful procuring the parts, installing, and explaining how to use it. Thank you!

The membership has been a good decision. One of the team members guided me towards making the choice in joining, saving me money on lots of my purchases thus far. I would recommend the membership to anyone looking to shop at BestBuy.

Well-worth the price! I really like the extended return policy and the extra discounts that members-only get. I'll renew next year too.

The best store I get for all my electronics and the best warranty

Its wonderful experience to have this membership. Everything is very smooth with membership

Gives me a lot of room between buying and returning my products. I love that just in case i didn't like the product and wanted to return it.

It’s very great to have this membership. It really helps u down the line on all types of new things

The membership is really valued save you money , and easy to exchange , and you receive a good customer service.

excellent my experience was great i love best buy and recommend it to my friends

This was the most horrible experience I’ve had in years. I got a membership (and a Best Buy credit card) to get a discount on a Dacor refrigerator. While the discount was substantial, the refrigerator was never delivered. Three days before the scheduled delivery date, Best Buy called and told me the delivery window would be from 7 a.m. to 7 p.m. that day, but most likely in the morning. They also said I would receive an email from the delivery crew with more details one day before the delivery. One day before the delivery, I kept checking my email, but nothing came. Then, on the actual delivery day, I discovered an email that had been sent two days earlier. It said I had a scheduled delivery appointment — but also said the appointment was not scheduled and that I needed to schedule it. Yes, two completely contradictory statements in the same email! The email included a link to schedule the appointment. I clicked it and found the earliest available date was three weeks out. No mention of a canceled delivery — nothing. I went to Best Buy, and the associates politely explained that this is a custom-built refrigerator and Dacor had not yet manufactured it. I was told I had to reschedule the delivery in three weeks. Fine — I did that and waited again. About a week before the new delivery date, I got a call saying they could deliver it four days earlier. Unfortunately, I was out of town and asked to keep the original appointment. Three days before the appointment, I got another call from Best Buy confirming the same 7 a.m. to 7 p.m. window, most likely in the morning, and that I’d get another email from the delivery crew one day prior. This time, the email did arrive — but it was the same confusing message as before: it confirmed the appointment and simultaneously said the appointment wasn’t scheduled and needed to be scheduled. The link in the email once again only allowed me to reschedule the delivery for three weeks later. I drove to Best Buy again. They told me, once more, that the refrigerator hadn’t been made by Dacor, and there was nothing Best Buy could do. While I was still driving, I received another email stating that the refrigerator was out of stock and would not be delivered that day. At that point, I canceled the order, canceled the membership, and I won’t be returning to Best Buy for a very long time — if ever. I have to say, that we needed the new refrigerator because the old one died, so all that time we had to live without a refirerator.

I’m very satisfied with my Best Buy membership and highly recommend it to others. The benefits, such as exclusive discounts, faster shipping, and access to special offers, make it totally worth it. Their customer service is also excellent, always helpful and responsive. If you’re a regular shopper or looking for extra perks, this membership is definitely a great value!

Love my very first computer. I have always used HP for work and needed my own so very happy with it

This is worth it for the people who shop a lot here. It definitely saves you money if you use it enough.

I got the $50 membership and did save $50 on the same purchase and then another $65 on a second purchase so that was worth it. It brought the BB price to match Amazon. So will I renew for another year, maybe if I keep saving money.

The item was out of stock even though the online inventory said there was one left in the store. The store employee was really helpful looking into the issue....found that one could be shipped to my home, and it arrived the very next day.

Fantastic member offers and prices. Good price for the yearly membership.