Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41250 reviews
(41,250 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a great value for the money. It helps save on many items and also extends the time you have to return an item if there is an issue.
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found the professional character of Richard, our sales tech, to be of great value in responding to my questions.
I would recommend this to a friendRated 4 out of 5 stars
Membership Has Its Benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the benefits that membership offers me. It provided me with a real savings on other items that we purchased.
I would recommend this to a friendRated 5 out of 5 stars
Membership used all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new tablet. Sale price was excellent and the store employees were so helpful. Membership comes in handy because all my devices were purchased at Best Buy. I've also used Best Buy for my refrigerator, washer and dryer.
I would recommend this to a friendRated 5 out of 5 stars
Bestbuy card
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad that I opened an one . Now I can shop and earn rewards at Bestbuy.
I would recommend this to a friendRated 3 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy with the help in buying my printer and computer. I was supposed to get $25 off for every $250 spent and was told that when my card came in I needed to come in immediately to get that credit. I brought it in and I didn’t get the credit. I’m very disappointed because I might not have bought that as my budget is tight.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a rewards offer. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Computer security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was able to see me on a walk-in basis and resolve my issue. I was so impressed with their knowledge and ability to take care of the issue. I will continue to maintain my Best Buy Plus Membership! Thank you Best Buy!
I would recommend this to a friendRated 5 out of 5 stars
Best Buy plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having this membership does have its perks on items you buy. Great savings
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I became a member because I love technology and most of all the sales I can get online See if I can get the Vision Pro on sale
I would recommend this to a friendRated 5 out of 5 stars
Will be using it shortly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for money. Will be using it shortly so can give a better review then.
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice discount with the membership they give you.
I would recommend this to a friendRated 4 out of 5 stars
my Best Buy Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying this upgrade was a no brainer with a large purchase. The $50 upgrade to my Best Buy Plus is worth it for the 60 day price match/ return option
I would recommend this to a friendRated 5 out of 5 stars
I love Best Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like coming here for all sorts of things! I do recommend for everyone to have a membership! It’s totally worth it!
I would recommend this to a friendRated 5 out of 5 stars
Worth It!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love My Best Buy Pus!! All of the discounts and deals are definitely worth it!
I would recommend this to a friendRated 5 out of 5 stars
Customer review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had any problems at this time everything went well the representative that I talked to was very nice and was very knowledgeable about their products I was very aware of the product the representative spoke with good about what he knows about different types of products to you was selling at the time I balked a monitor that was very good for me I needed one that was sensitive to do my eyes. I was very appreciated having that concern answer. Everything else is going whale I will keep foreign buying other products in the feature.
I would recommend this to a friendRated 5 out of 5 stars
Super recomendo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Me salvou com a compra de uma impressora, recomendo demais
I would recommend this to a friendRated 5 out of 5 stars
It’s fantastic I saved a bundle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great benefit. I bought 3 appliances and got all the installation parts free. Then a few weeks later everything I bought went on sale and I got $350 back with the price guarantee. And membership was only $50 for first year!
I would recommend this to a friendRated 5 out of 5 stars
Membership is a great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good plan and it helps with major purchases with store-backed quality guarantees so that if your printer crashes, you’re covered and good to go with minimum fuss and bother on the other end. Just like that you’re printing like a pro.
I would recommend this to a friendRated 5 out of 5 stars
SONOS ARC ULTRA - FANTASTIC STORE EXPERIENCE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a Sonos Arc Ultra. Staff was the best and explained every detail of all the soundbars available. Product knowledge of the sales people is beyond excellent. The was probably the best purchase I have ever made at Best Buy.
I would recommend this to a friendRated 1 out of 5 stars
Worst customer support
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy another thing from Best Buy. I purchased a big TV, it was not delivered, after the 2 week wait. Customer service just said it happens sometimes. I was told to reschedule for 2 more weeks out. All this after we stayed home for 12 hours waiting on delivery. I returned all items over the phone and will spend my money somewhere else.
No, I would not recommend this to a friend
