Customer Ratings & Reviews

Scott gave me the best experience I've had with customer service in many year. He askered all of my questions, very polite and above all made my experience of buying a new washer and dryer fun. The most important thing was him explaining the membership to me and I became a part of the best buy family. Thank you Scott Renee

So far I am happy with the overall experience. I've ordered a couple items including a TV and everything has been delivered fast and customer service was top notch. This membership has definitely been worth it so far

If you plan on shopping at best buy for your kids or because you are a techy at heart, this is 100% worth it. With 60 days to return and the fact they will price match the same item you bought if the item goes on sale within that 60 days this membership will pay for itself.

For me it was a no brainer. The membership was $50, but it got me a $70 discount on the items I was purchasing that day. So I came out ahead $20 plus the membership benefits. Whether or not I continue the membership and re-up for another $50 is still to be determined. Other than the discount, I don’t believe I’ve used any of the benefits yet. We’ll see…

Value is ok. I really only got it because it gave me a little bit of a discount, and I was able to do a 24 month payment plan for something I bought. I don't really need geek squad, but if you use all the services, it's worth it. I personally would really only find any value on the $50 one.

It saved me a chunk of money and then I didn't use it for the rest of the year....

This membership was a great incentive to our tv purchase. I look forward to seeing the new deals sent to my email.

Great value for the price!I have already used the price match benefit they give and I totally recommend.

Convenient for certain transactions, looking forward to discovering other utilities!

The staff has been extremely helpful and made my venture back into using technology a much better experience.

i love being a plus member because of the ease of communicating and also because of the 3 month return, i love it

This membership is well worth it! The savings on my purchase made it basically free! Love the extended return time and the customer supoort!

I have no problem renewing this membership every year. It pays for itself and gives me piece of mind regarding my purchases.

I ordered a few items and wanted to be sure I had the 60 day return window just in case they didn't work out. The Best Buy Plus membership is so reasonable and it offers me great peace of mind. Well worth every cent! My daughter just bought a laptop and I told her to buy the Plus Membership as well, which she did. Highly recommend for the 60 day return option and other nice perks.

Enrolling in the Best Buy membership has proven to be incredibly worthwhile. The benefits, including exclusive discounts and the Geek Squad support, have saved me both time and money. The extended return period and dedicated customer support further add to the value. Best Buy has truly elevated the shopping experience for members, making it a no-brainer for anyone looking to enhance their electronics shopping with added perks. Five stars for the Best Buy membership – a smart investment for tech enthusiasts.

Best Buy has never let me down literally top notch service.

I was able to take advantage of my membership when I was in the store. Worked great. have not been able to get registered or signed in for this membership since then. Still hopeful to figure it out.

The membership alone has done wonders. It has helped me price match and receive services I wouldn’t have imagined. The geek squad is also helpful in assisting with repairs and the customer service line is incredible.

The membership is as expected. We have had it for several years now.

[Employee of bestbuy] I absolutely love best buy so much. This plus membership makes me super happy and I want to marry best buy.