Customer Ratings & Reviews

Friendly and helpful Staffs. They listened and understood the situation well enough to help me get the issue resolved

This is the first membership I agreed to regarding purchasing of products from Best Buy. It is excellent & I ma glad I signed up. Covers many scenarios , right down to food spoilage . Bought an expensive new LG refrigerator & feel totally protected by its guaranteed services.

Was useful! Recommend getting the membership! I never knew I needed it until I had it!

I benefited from discounts, specials and geek squad.

I am used to places honoring a 30 day return period and was not expecting for Best Buy’s policy to be 14 days. I was preoccupied with moving and personal things and had a chance to visit a store exactly three weeks after the purchase date of my item. The manager was unwilling to give me store credit for my item so I had no other option than to buy this membership so I could return my item. I don’t buy enough appliances or electronics to make this membership worth it, and I am often able to find better deals with other stores anyways.

Overall, I am very satisfied with my Best Buy plus membership.

Get your membership here. For when you need appliances. Great prices and discounts.

Having a plus membership has been valuable in purchasing several products— headphones, a Starlink kit and discounts on many other potential purchases. I felt like I got priority service when buying a Starlink and my return. I got the membership so I would get an extended return period and it was well worth it!

I got a tablet and that help me setup activate that do everything I need to do to have the tablet working also explain about my cell phone plan any way great people good service I'm satisfied with the personal they take care every thing I need thank you very much

I feel you get more benefits buying Apple brands at Best Buy than purchasing at an Apple store. You can save alittle more at Best Buy and you have the Geek Squad if you need help.

If you are a Best Customer and rely on them for your Tech, TV's and Accessories, this is a great decision. 1st, you get a discount on your first purchase, 2nd, you find out about sales, specials and new products before anyone else. 3rd, if necessary, you have 90 days to return a product or get a credit if you find the same product at a better price. I've been loyal to Best Buy for years and they have always treated me great. This is just a good decision and you realize a benefit immediately.

I purchased a washer and dryer from BEST BUY Tina sold them to and she is an excellent sales person and knows her job well. Zion in the computer department assist me with a iPad and help to install my apps from the old iPad to the new iPad Air.very helpful and considerate to me.

Very pleased with store representative and he knew his product to help meet my needs. Best customer service I've received in years! Very professional, kept us informed of delivery status and was within window of expected time! Received follow-up call on satisfaction with product and delivery. Will definitely be a return customer.

Overall, it's not bad, especially for the price. Every once in a while, they will have some amazing deals. You just have to stay on the alert.

The membership plan is excellent value, esp the fact that you get geek squad protection on purchases, gives you great peace of mind. Also the selection of products and customer service you get from Best Buy is simply outstanding.

This membership is truly a savings for your purchases. I have had my laptop break and the repair is fast, effective and thorough.

It is ironic when I want or need something or even a last minute gift for my jealous tech lovers “Where did you find or get that ???” ). Best Buy almost always has what we are looking for !!! And than there is the sales ??? Like if you don’t have that much at the moment or time ??? So we start saving and than as our savings increases and for up Best Buy sale price drops comes down !!! So now we can afford it , plus I got extra cash saved for maybe a new dvd or earbuds or electronics!!! Totally so cool !!!

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The return policy is much better with the membership. This, in itself, is worth the membership.

So far the benefits have been decent. Discounts on Legos, video games, and movies have all been very nice. However, with the announcement that Best Buy will no longer be carrying physical media - mainly Blu-rays and DVDs - it's hard to overlook that I'm losing value with this membership. And I can only imagine it'll be a matter of time before physical video games are no longer carried, either. (The game section at my local store is already a fraction of what it once was). Having the membership for more frequent purchases such as physical media really does add value. I can buy multiple movies or games and enjoy the benefits of the membership consistently, but I only need to buy an appliance or electronic device maybe every few years. I likely will not renew my membership once it expires.