Customer Ratings & Reviews

New so waiting to see. I don’t know what it provides.

Very good tv first time having a smart tv delivery was very quick nice price

83" samsung is excellent with smart technology and anti glare screen....outstanding to watch football with.

Absoluitly love this membership, I love and always get my games from best buy

Best Buy was very professional from the sales associate to the delivery associates

I bought the membership with Microsoft 365 and I’ve saved a bunch of money so far! So worth it!

Bust buy provided good information to make a decision on purchase of sound bar. Unfortunately my tv has a bad port, so I was unable to install. I returned in original packaging, and they accepted. So sorry it didn’t work out

Good plan give extra coverage for return time frame. Only time will tirn if its worth the charge.

It’s good for me, 75 inch Samsung is awesome; Sales associate Fox top notch !

I could never have imagined the professionalism and most importantly eagerness to solve the problems. It is as if the device belongs to them personally. Thank you for the vital role you play in improving the lives of people.

If you buy electronic devices it’s worth it. And I used membership and they were nice and helpful.

I like all the benefits of membership and the perks too.

good for price match extensions, did not appreciate that I had to buy this in addition to new cell phone in order to get files and apps moved over by sales person.

Thank you best buy for meeting my expectations and needs. You have expertise in your store and your employees. Thank you.

Thank goodness I signed up for this membership since I've had to return 3 refrigerators and 3 washers since May 13. It is now June 21 and BB is delivering, yet, another washer. If I hadn't purchased this membership I'd have been stuck with products that didn't work correctly right out of the gate. Returning them hasn't been an issue. Just a huge pain in the butt. So, membership great, products suck.

Membership perks make the Best Buy experience more attractive.

I really like the extra deals you gain access to as a member. I also really like the customer support chat. My only complaint is that you see deals about getting a membership after you are already joined.

purchased for son study abroad. All staff at two locations - mt view & Almaden San Jose - were helpful and responsive. Happy with experience and purchase.

This membership is good to have it. You will get special deals 60 days return and some special offers, If you are buying a lot of stuff from Best Buy, I highly recommended

Desi was very helpful in assisting me in my purchase of the Lenovo computer. I am retired now and had no idea what I needed. Desi asked me questions and we figured out what computer I needed for my usage. I am a very happy customer.