Customer Ratings & Reviews

I have learned how valuable this membership is. The extra return time, the geek squad is so much help. I will continue renew this membership year after year.

I like having membership prices, added protection from geek squad, and extended return days

love the value of the membership - great quality and geek squad help

This membership worked out because it allowed me to returned a pair of expensive earbuds instead of having to keep or sell them.

The membership saved me another two hundred dollars as the price of the TV dropped after I bought it.

This membership is really worth it for me. As love shopping with best buy all time. It give we great deals on all products and membership help me earn good points which i can use for my other purchases.

The membership has such great value. I would highly recommend getting it.

The representative that I spoke with was very helpful. She made sure I understood everything that I needed to know she made me feel very comfortable making a purchase online.

I found that I received excellent once I joined at the total level. I saved at lot on my purchases and got a lot of help. The only improvement I strongly recommend is that there be a dedicated phone number, tied to the membership number ot Total members. This could allow for privileged access to support, store inventory, etc. Otherwise getting through to your stores to speak to someone is nearly impossible.

the best buy in florence ky. has the best people to work, very helpful and still at their profession. thats way I all ways shop there, they are the best!!!!!!!!

I’ve gotten already a lot of deals having this membership.

We were on the fence with this, but decided to pull the trigger as we were buying our son a PS5 and this would extend the return/price match period. The price match alone as covered the expense of this membership and they also gave us an additional $50 in store credit just for signing up! Worth it!

Always helping have all answers to your questions, deals are awesome

The Geek Squad did a great job setting up and hooking up iur new tv.

Best plan and totally recommend!!! All items you purchase are covered under this plan! No need to buy additional warranty when yiu are buying a single prodict at a time. This plan instantly covers all your items under your account of purchase!!

This membership is a really great value. If you have it, you get extra savings on the things you buy. I’ve already saved about the price of the membership in just the month that I’ve had it.

Great value and membership prices along with other membership percs.

This membership is better than I expected. It offers useful benefits and rewards. It paid off for me pretty quickly. I recommend it!

Being honest here... It's ok of a program. I got it when I bought a new computer and saved many dollars with the membership After I bought the computer what pricing offers fall under the discount with the membership isn't really many. What they should do is on ever purchase based on the price of the purchase you should automatically get a % off. After all you are paying them a decent amount of money each year and you should get something more. When I do buy things at BB all I hear is "Sorry, there are no membership discounts for this item". Mainly larger ticket items. Well, I'm not buying a computer every visit. LOL The question underneath this question asks if I would recommend this membership to a friend. They didn't have an indifferent button so I marked yes. Yes would be for... if you are buying a larger ticket item, then yes it would be worth the membership

I totally enjoyed my experience with everyone I talked to while buying my cell phone the staff were all helpful and professional. Keep doing what you do best. Thanks so much!