Customer Ratings & Reviews

I have been a member for some time and I haven't had a problem with purchasing are returns are with associates my experience has been wonderful and I will continue to put my trust an this company.

Great value , perfect for upgrading thinga around the house

The washer and dryer I purchased full-filled my needs and expectations. The dimensions and options are perfect for my laundry area. The customer service and knowledgeable salesperson made purchasing large appliances “quick and easy”!

Only worth it if you buy from BB a lot. If you typically buy from Amazon but use BB for “need it now” purchases, then skip.

Nish has been extremely helpful to my wife and I. He not only gave us good advice he reviewed our previous proposal to make sure we stayed aligned. We appreciate his honesty and his ability to hear what we needed. I'm very happy to help promote Best Buy and especially Nish for her services to us.

Great value. It pays for itself within 2-3 purchases. The extra discounts brings prices closer to 'big box' stores with the service and ease of shopping with Best Buy. The extended return time allows us to make sure items work as we expect, love this feature! Advance notifications are good too.

Unless one has many Best Buy purchases ahead, there are very little benefits for the members. I just purchased a TV mount. Typical outsourced delivery issue. Container/Box was demolished on delivery. I could have purchased an open box item. No addl or unique delivery care as a result of membership.

This membership is really great and helps with the purchase

Best Buy location on Lake Forest is wonderful. Ricki is a great leader and his team is extremely helpful, knowledgable and always willing to help. That is our go to store for anything we need.

If you shop at Best Buy a lot and get protection plans, use the geek squad, or just downright like member pricing. Then this is for you!

I’m loving the perks of this membership thus far. I just made a successful exchange of my AirPods

I purchased My Best Buy Plus membership when they were having a special. I not only received a price better than the open box price on my computer but I also received 15% rewards. I used my rewards to help purchase a 65" tv.

The extended return window is a piece of mind and totally worthy it.

I purchased a two items from the Oakdale Store in the past month. The changes in Customer Service and Personnel is very impressive. Customer Service was Efficient Friendly and Knowledgeable. I was educated on their New App and the Services Best Buy offers. Best Buy is Back and Better than Ever

I have not used it yet. I will come back when I know more about it.

haven't had a chance to utilize this option as of yet.

It has been extremely helpful when I was having issues with my iPhone being stuck with the Apple on my screen. I couldn’t get it to do anything. They were able to move my phone past the symbol and I haven’t had an issue since.

The team did an outstanding job, taking their time to install the TVs in a workmanship manner.

Great value. I used it to get price match in my MacBook for Black Friday.

The keyboard is professional and easy to use and lives up to its quality.