Customer Ratings & Reviews

I don't really know why it took me a long time to get a membership. I am so glad I did because everytime I had something wrong with computer and had to take it in, it cost me a lot of money when I could have saved so much by having a membership! Get one you won't regret it!! Marie

My Best Buy Plus is a great program. I was able to receive a price match on my purchase two weeks after the items were delivered, and I've taken advantage of a few of the member's only special pricing offers. This program is well worth the investment.

The Best Buy membership fee is too high. And, the limited time frame to use the Rewards Points is too short. They should be like the old Rewards Points where they just accumulated, and you could use them any time.

This membership is a great deal! Unlimited Geek squad support etc. Great value got the the money!

The My Best Buy Plus membership has been fantastic with many added perks I was previously unaware of and have enjoyed since becoming a member.

I always buy the upgraded membership as I can use and receive more benefits at not a lot of annual cost

[Employee of bestbuy] Really lowers prices of products with exclusive deals

happy with my purchase, I was assisted step by step with my purchase plus updates on other membership and warrantys.

This membership is real value. It has exclusive member price and exclusive access. It also contains free shipping. This also have free return within 60 days, but the laptop I bought didn't have the right expiration days for return.

The membership has already paid for itself with the perks and savings. The free shipping on almost every order is incredibly convenient, especially for larger purchases or last-minute gifts. When I bought my Switch OLED, and i recieced it in perfect condition.

We were hesitate to add the My Best Buy Plus Membership but our sales associate Baxter let us know the benefits, so we did add on. And HAPPY we did. Price went down on item we purchased, and we were given the credit back on our credit card because of the price protection.

The biggest reason I bought this was because of the discount you get on the NFL football package through YouTube.

Our purchase of a TV was what you’d expect. . The store salesman was knowledgeable and friendly. The first guy from the Geek Squad was excellent. He was knowledgeable and helped us make a decision on a different TV for our space and conditions. He returned our first Tv and ordered the new one. The problem arose with the second installation schedule. The Geek Squad went to our former home in Lawrence, Kansas instead of our current home in KC. I’m not sure how this happened as the TV was delivered the day before to the correct address. The call center was no help and said they couldn’t schedule for later in the day as they were booked. This was extremely disappointing as we had changed our plans that day to have the TV installed. My husband drove to the local Best Buy Store to discuss with the manager on site. He said the best he could do is come a week later. Now is that how a member should be treated when the mistake was on their end? I think not. He did offer a small refund but we’d rather have our TV.

I think it’s worth it because of the rewards & exclusive offers.

This membership has been truly valuable. I've saved money on items I get purchased and shipping. Every dollar counts in today's environment.

This membership is well worth it! Great deals and you get so much more with it as well such as access to NFL ticket! Highly recommend.

The membership helped save a lot of money and price difference was great.

I wasn’t going to buy the membership but the price protection for a period of time was the clincher.I also liked the extra return time

The Best Buy membership definitely has some good perks and allowed me to save money on an item I purchased. Definitely a good service if you’re buying lots off tech/ need tech assistance.

This was purchased due to the the previous trust gained from interacting with various geek squad personnel and aid with previous purchases when a previous Best Buy membership was in effect. You were the best with several installations and in aid with both cell phone and computer upgrades.