Customer Ratings & Reviews

Great Service. Clean facility. It’s always a pleasure.

potential benfits could make this a very good value.

I feel like i get all the perks with this membership. geek squad perks are very helpful, and i love the discounts i get on select items

I wasn't sure about the Best Buy plus but it was so slick to use we upgraded to the Total membership

This membership is a real value and very useful “love it

Didnt really see any benefits and couldn't use the credit because I had to make a purchase to get it. Additionally, we put a $150 deposit on a washer/dryer that was never credited back to us. I had to go through CA unclaimed funds to get it, paying $15 for a notarized signature. Such a joke.

So far, this membership has been a winner. I have already saved the cost of the membership in the last two months. Additionally, I now have the extended return window for my purchases. I have also taken advantage of special member pricing on a couple of items that I needed, so overall it's been a good deal for me.

Great investment. Easy way to save lots more money than the cost of the membership.

Very pleased with membership. Goods benefits and gives a good sense of security to my purchase. Definitely a must have.

Our experience with the recent purchase and installation of the Frame Series TV was far less than expected. While the sales process was excellent—the sales person was knowledgeable and helpful—the installation service, for which we paid extra, did not meet our expectations. The delivery and installation date was rescheduled twice, and throughout the process, we were not provided with a definitive installation time. This lack of clear communication left us uncertain and inconvenienced. On the day of installation, we waited all day for the technician, who finally arrived just before 7:00 PM. To make matters worse, all of the equipment was transported in the back of his pickup truck, exposed to the rain that day. It became apparent that the installer was unfamiliar with the product when he referred to the manual to determine how to properly mount the TV. He was at our home until almost 9:00 PM, which was much later than anticipated. After he left, we discovered several issues with the installation: the sound bar was angled away from the wall because it was mounted before attaching the frame to the TV, the TV itself was not level, and the mounting was not centered on the wall. Overall, we were very disappointed with the quality of the installation service. The workmanship did not reflect the standards we expected, especially considering the additional cost paid for professional installation.

Very slow processing of membership plus benefits. Waiting for almost a month to receive the $25 credit for purchasing an item worth more than $500

This membership is of great value, and love that im getting some warranty on my recent purchases

Great benefits and extended return period make this a no-brainer.

The membership has been great! The member pricing has really made a difference in me making decisions to purchase items from Bestbuy instead of another local store. I believe we have taken advantage of most of the benefits that come with the membership.Has really Made A Difference.

I've was skeptical to purchase at first as I don't purchase that much, then we started our home remodel project not long after and definitely seeing value now!!!

It made my watch $50 cheaper and it gives you early black friday adds. It literally makes everything you buy cheaper.

My Best Buy Total Membership has been very beneficial. Living in the country and having Geek Sqaud assistance resolving computer issues on my computer home screen means everything.

I enjoy being a Best Buy plus member definitely worth it. It’s like VIP status great benefits, special sales pricing definitely recommend.

Great service and have the support when needed. Would recommend this service when purchasing a product from Best Buy.

This membership saved me money. Highly recommended.