Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41257 reviews
(41,257 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Loved the membership benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a Best Buy member, I can't recommend it enough. Early access to sales, free shipping, rewards points, and personalized deals make every purchase a win. The subscription pays for itself with savings on shipping costs and the convenience of extended return windows. For tech enthusiasts like myself, it's an essential investment that enhances the overall shopping experience.
I would recommend this to a friendRated 5 out of 5 stars
Little goes a long way
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Member Prices are so helpful! Especially as a photographer constantly buying SD cards
No, I would not recommend this to a friendRated 5 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service was outstanding, and the product was exactly what I was looking for. I was so pleased with the service I received from their employees. They went above and beyond to help me find the perfect item. I was very impressed with the quality of the product I received.
I would recommend this to a friendRated 5 out of 5 stars
Juan an Sebastian were Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Customer Service by Juan and Sebastian they knew the product s
I would recommend this to a friendRated 5 out of 5 stars
Sealed the deal.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership sealed the deal when I purchased my Sony Home Theater receiver. The sales staff was very helpful and knowledgeable which also contributed to my decision to buy.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely the best option to get extra savings and even a refund when you purchases are on sales
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price of the membership more than pays for itself every year if you frequent BestBuy. I also like how it gives me 60 days to return products instead of the standard 14 days.
I would recommend this to a friendRated 1 out of 5 stars
Don't Waste Your Money On Best Buy Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I seldom do reviews. My experience with the Best Buy membership was terrible. It took me 3 weeks to get the app to work in order to review my rewards points. The store manager said here (meaning the wallet tab) is where you can review your reward points. It would not open. I rebooted my iPhone and removed and reinstalled the app with no success, He suggested call the direct number and they would fix it. After several calls and way too much time on the phone they told me the back office would have to send me an email or contact me directly. They never followed through. I went back to the store and told them I wanted my money back for the membership because I can't see he benefit points in the app (wallet tab doesn't work). After several sales people messed with my iPhone they were able to fix it. I needed to reduce the size of the font on my iPhone so the wallet tab to work. Very frustrating that Best Buy would develop an app this way. After finally seeing my points I had a short time to use them or loose them. I rushed to use them and I bought a security camera and 2 USB extension cables. It turns out the USB cables were not compatible so I returned them. Only the sales tax was returned to my credit card. When I asked the Best Buy team member would I get the points back, she said yes but it will take 3 days, That never happened and it is so painful to get it corrected. I have to assume in the fine print that if you use the points you only get the sales tax back and Best Buy keeps the items.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with promotional rewards points credits can be difficult. These are normally not able to be reissued, although standard rewards points earned with the My Best Buy Credit Card are able to be reissued, or get refunded as points. If you would like support you can reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 5 out of 5 stars
Cool purchase at Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cool notebook. Dell super fast ! I am happy with the purchase.
I would recommend this to a friendRated 5 out of 5 stars
i loved best buy membership benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is very valuable as i can get so many offers and benefits like discounts and return window period.
I would recommend this to a friendRated 5 out of 5 stars
tcl television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you to our Customer Service Rep. for introducing us to the TCL brand. It was priced right, easy to set up and just what we were looking for.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus - Geek Squad
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was so happy with the Geek Squad transferring all my data from my ancient computer to my new laptop. I Know I would have had issues. It made my life less painful.
I would recommend this to a friendRated 4 out of 5 stars
Price match after the fact
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to get the black friday sale price after I had bought my xbox before black friday because of this memebership which was pretty cool. Haven't gotten to explore all the benefits yet, but I look forward to it
I would recommend this to a friendRated 5 out of 5 stars
Value Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good discounts on large purchases. Pays for itself.
I would recommend this to a friendRated 5 out of 5 stars
Plus membership
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this. For a nominal fee it extends my return to 60 days, it also gives me special sales items that are only available for members. Highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
I saved money on my new dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get so much value out of my membership. For example, I saved money on delivery costs for my appliances.
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price of the product went down after purchase and with best buy plus I was able to price match and get money back
I would recommend this to a friendRated 5 out of 5 stars
Im happy i got the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the JBL GOOD SPEAKER N THE PHONE CHARGER is good n fast charge
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is awesome and will share our experience with everyone
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad representatives.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Emmanuel and Ryan switched my 77” Sony OLED for my new 83” and installed a new bracket. They are skilled and professional. Thank you gentlemen!
I would recommend this to a friend
