Customer Ratings & Reviews

Great items. Would highly recommend buying these items

This has been accommodating in getting the best price for what is available. Hasn’t been utilized as often as I’d like it to have been but it is good.

I saved a few hundred bucks with this with the various deals over the last year, which was nice. And the current Switch 2 deal is a nice perk. I just wish there were more member benefits with reliable discounts like getting 10 bucks off all Switch 2 games. I would re-subscribe if that came back.

I purchased a laptop and an individual MicrosSoft office subscription for my wife in October. In December I needed to get a laptop for myself so I purchased one online and the agent I talked to told me that I could purchase the Microsoft family subscription and cancel the individual one and get a refund for the remainder of the year. I chatted with an agent this week who told me the same thing but that I needed to call to do it. That agent also told me I would receive a transcript of our chat via email, which never happened. When I called the agent told me that they could not refund the individual subscription. He did tell me to cancel my family and when I said that would mean I won’t have office on my computer he said yes. I asked to speak with a supervisor and when that person told me no I asked to be escalated again and he said no. I asked again and he said the answer won’t be different and I still said I wanted to speak with a superior. He said no and I asked again and he hung up on me. At no point did I raise my voice or use bad language. I have worked retail so I understand the agents side of things, but this has been the worst experience I have ever had.

It great, getting a discount on deals really helps out with in store items to buy. Running any organization, this will be a great but to get equipment, supplies etc..

The My Best Buy Plus yearly membership is a great value for frequent shoppers. It offers exclusive perks like free shipping, member-only discounts, and early access to sales. If you’re a regular Best Buy customer, this membership can help you save money while enjoying extra benefits all year long.

While I'm not the most prolific electronic's shopper at this point in my life, I greatly appreciate the information shared, insights on offers and the quality/value of available products! The B2+ membership ensures that I'm adequately informed and valued as a customer!

This membership is a real value. I have told most of my friends about my savings. The best part are the surprise savings. I still haven’t figured out what is and what’s not. But so far everything I have purchased has been. 10 out of 10!!! Highly recommend!!!

Great value and support is totally worth the cost. For high cost electronics this is an essential.

I have not had a chance to use this product but the sales guts pushed it real hard. So hoping it pays off

We really appreciate all of your support staff. They really do go above and beyond to help us. I hope that you pay them well so that they stay around. Thank you ☺️

I'm not really sure what I got with this membership yet, but subscribing got me a good deal on the phone I was buying so assuming I get other good deals I'd say it is worth it.

I love the ability to earn more points and larger discounts for members. I had to cancel because in this stage of life we aren’t able to buy on a consistent basis.

This membership has been great! it is not that expensive for the savings that I have made. I am a college student and I feel that thus has really ben helpful in my spending and saving money! I would also like to add that if there was something that I did not understand about the membership someone was really great and explained it to bme!

this membership is a real value. You get really good discounts on some stuff that I need.

value of product and quality service , will use again in the future

I worked with a couple different associates and they all were great. Love my new computer and will shop there again!!

Love that they give you many options and they give you so many great deals and rewards for being part of their member

Best Buy has been very helpful with service and products. I am returning customer and also satisfied customer

Being a Best Buy Plus membership member is a real value.