Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41257 reviews
(41,257 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
My IPad Pro 13
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent I didn’t make a mistake to buy what I want IPad Pro 13. They program was perfect to my budget and it was easy paying my monthly also the product was excellent.
I would recommend this to a friendRated 5 out of 5 stars
Membership review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really satisfied with my membership. I can get really good deals with it
I would recommend this to a friendRated 5 out of 5 stars
Bespoke refrigerator is the best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bespoke refrigerator is not just beautiful from the outside to the inside but its technology is one of the best.
I would recommend this to a friendRated 5 out of 5 stars
Best value memebership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value! The team was so helpful
I would recommend this to a friendRated 4 out of 5 stars
Great little printer....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine now just hard to set up. The problem was we have a second printer and it kept interfering with this one to set up so we had to unplug the one we had and then set this one up now it works great.
I would recommend this to a friendRated 4 out of 5 stars
Worthy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was hesitant about going for the membership but it’s pretty much made up the cost after 2-3 purchases. Worth it for instant savings ongoing and deal drops. I’ve saved more money than cost of membership on one purchase.
I would recommend this to a friendRated 5 out of 5 stars
Service and products as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shopped for freezer--nice selection and good prices. Ordered freezer and it was delivered in excellent condition. At the appointed time. I love my freezer and the prompt attention I received in-store. Paperwork was a breeze thanks to the knowledgeable employee who helped us.
I would recommend this to a friendRated 5 out of 5 stars
Made the cost back in 2 purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cost of the 1 year membership was paid back in 2 purchases via the members only savings on items I had already planned on buying that year, so it was a no brainer. In addition to the savings the extended return period was also nice to have even if I didn’t have to use it.
I would recommend this to a friendRated 5 out of 5 stars
Very easy to recoup value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to recoup value: Having an extended 2-month return period for all purchases is wonderful. There is BestBuy price drop protection where if there is a sale within the return period, you get the difference back. There are also promotions and free gifts every few weeks.
I would recommend this to a friendRated 5 out of 5 stars
The great to be a salesperson.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and the salesman was very kindly to me.
I would recommend this to a friendRated 5 out of 5 stars
This membership has helped me essentialy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have made many purchases with my membership and it has been so helpful and has helped me even build my credit. I have bought essentials for my everyday life starting with my phone and laptop for college, my Beat headphones for the gym, and my PS5 and games for my free time. Definitely worth it!
I would recommend this to a friendRated 5 out of 5 stars
Member Discounts and Customer Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Automatic Savings and Discounts makes being a member, basically free! If your a Best Buy customer or just that person that wants the newest and vest tech out, get a Total Best Buy membership! You'll be the first one with everything you want, the customer appreciation you wish you had now and the assurance on lowest price including the extended return policy.. It's been a huge WIN WIN for me and my family
I would recommend this to a friendRated 2 out of 5 stars
Confusing even for your employees.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The value of this offering is confusing. I was told I'd receive a certificate for $100 on a $6k purchase by the salesperson within 2 weeks. After 3 I revisited the store and they handed off the issue to several people and I was told I was "mistaken" but they'd check and call. I made a supporting $1k soundbar purchase and did receive a $100 certificate for that, for which I purchased a second TV which went smoothly. But I received nothing for the 6k purchase, after being charged $50 for membership. BB should do everything to simplify and clarify this process especially when charging for it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Rodger! I can certainly understand receiving clear communication about promotions and what we offer our customer. If this happened to me, I would also be reaching out for support. We would like to look into this matter further. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Rated 2 out of 5 stars
My Beats
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone I talk to says I sound to low they can barely hear my. And now one ear doesnt charge or works at all
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, LORDS! Thank you for sharing your feedback as a My Best Buy Plus™ member with your Beats headphones! Having The Geek Squad look into your issues, is supposed to make these types of situations simple. Let's check on this for you. Our social support team would be happy to take a closer look. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) and mention that you're contacting us in response to your My Best Buy review. We're here to help!
Rated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is good especially since I got money off purchases. :)
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Excellent customer service
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saved me a lot of money, and helped me extend return windows so i actually know if want the product or not. Would recommend
I would recommend this to a friendRated 4 out of 5 stars
We love your membership and we love your kindness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love how you guys do the best oh as you guys can you guys always find ways to get what you need to do and every time when I come to Best buy I feel welcome and I are and I also be and in a welcome spirit.
I would recommend this to a friendRated 4 out of 5 stars
Gotta look for it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You’ll definitely get a benefit from this membership, but you have to look for it.
I would recommend this to a friendRated 5 out of 5 stars
We love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was great. Best Buy has the best prices. We will continue to shop at the store.
I would recommend this to a friendRated 5 out of 5 stars
Membership is awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the things that the best buy person talk to us regarding the use of the membership and it explain it very well and understandable and regarding the units we bought it’s is nice and well and easy to access.
I would recommend this to a friend
