Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41075 reviews
(41,075 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Samsung phone a17
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about this phone it sounds very clear and take good quality pictures
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is good for when you buy alot of eletronics and its just great because of the benefits
I would recommend this to a friendRated 5 out of 5 stars
Yes, excellent, congratulations, best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy the best in Miami and Orlando here has good price and quality
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice way to get discounts and benefits. I wish I could switch it to total more easily. But overall not bad!!
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
It’s has value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has great value especially if you frequently purchase items. There are a few bonus that come with the membership.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So worth it if your ship here often it helps alot greatly and saves a bunch of money through the year and easy better deals
I would recommend this to a friendRated 4 out of 5 stars
Again and again and again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just know found the reward card after it disappearing paid 2000.00 for all of it round 2009 took out receipts and stuff so I could got to collage just found it and it has been stolen again
I would recommend this to a friendRated 5 out of 5 stars
Why i got bestbuy plus and kept it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a My Best Buy Plus member for a few year now, and honestly, it’s been a pretty solid experience. For $49.99 a year, I wasn’t sure if it’d be worth it, but the perks have added up. The free 2-day shipping is a game-changer—no minimum purchase needed, which is awesome for small stuff like cables or accessories. I’ve saved a decent chunk with the exclusive member prices too; I snagged a laptop recently and got $50 off just for being a member, so the membership basically paid for itself right there. The extended 60-day return window is another big plus. It takes the pressure off when I’m buying something I’m not 100% sure about—like a gadget I might want to test out for a while. I also like getting early access to sales and new products; it feels kinda cool to get first dibs on stuff before it’s gone. That said, it’s not perfect. If you don’t shop at Best Buy a lot, the value might not be there—I’ve had months where I didn’t use it much and wondered if it was worth renewing. And some of the ‘exclusive’ deals aren’t always mind-blowing. But overall, for someone like me who’s into tech and shops Best Buy regularly, it’s been a no-brainer. I’d give it a solid 4 out of 5—great if you use it, but maybe not for everyone.
I would recommend this to a friendRated 5 out of 5 stars
One more step
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With this membership, enjoy the convenience of shopping without worry: if a product doesn't work out, simply return it—it's that easy.
I would recommend this to a friendRated 5 out of 5 stars
Electric scooter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The electric scooter is excellent. On road way .scooter has alot of power. What i was looking for.
I would recommend this to a friendRated 5 out of 5 stars
Great value membership with real benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the My Best Buy Plus membership and it has been well worth it. It gives access to exclusive deals that are not available to regular customers, along with more flexible return and exchange options. I was also able to make several small purchases using reward points earned from promotional items, which was a nice bonus. The membership itself is very affordable and provides a lot of convenient and flexible benefits. I absolutely recommend this subscription.
I would recommend this to a friendRated 3 out of 5 stars
Bad customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to purchase a 65 inch Samsung TV. First time I went in had a nice young man explaining the difference between Samsung and LG. I went home and I price checked other places. I went back to Best Buy with the thought that I am purchasing a TV. I had an older sales rep. I told him what I want to purchase and he told me that they did not have that tv. He showed me one for $1299. I stated I don't want that. He at that time said to me take it or live it and "I'm done with you" and he walked away. I was thinking of walk out but a nice men asked me if he could help me as I was walking out. Was very helpful and I always had great help with phones tablets, so I purchased the tv. after my purchase was completed , I asked to see the manager. Told him what occurred with the sales person. He apologized an d said it was good that I told him about that service. The delivery was set up for 1 day after my purchase. I was very surprised that best Buy Buy employs people that really don't want to be there and deal with the public. That is why I gAVE A "3"
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with an associate. We would be happy to document your interaction here on a corporate level. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Easy to order and pick up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone brand new. No issues will order again Ordered as a gift and my family loves it
I would recommend this to a friendRated 5 out of 5 stars
Worth it for the extended return
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extended return and more offers for certificates. And it is now a lower price from last time
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
My Best Buy plus membership excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the membership hopefully is more benefit in future. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
Good value so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been helpful in providing discounts and incentives that helped me replace an old tablet and phone with new models that were right for my uses. The people working in the store are always super busy when I am at the store, but they seem to work very hard and are very friendly and helpful. The store is well-organized.
I would recommend this to a friendRated 5 out of 5 stars
Lots of Room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this model because it is so spacious. Love that you have ice make in door. Easy to remove and store ice in freezer drawer below.
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Under the Best Buy Membership program I recently bought a new 75” Samsung TV, with same brand Sound Bar system and a new TV Stand to hold it and was convinced by the Best Buy staff to sign up for the Best Buy Membership program. Honestly, I’ve been really happy with the Best Buy Membership program. It’s easy to understand and as everything was broken down to me by the sales rep. The free 2-day shipping and 60-day return window alone have saved me stress and money on the items I purchased and an option to get Geek Squad support is a huge plus. I’ve already used the tech help a couple of times and they solved my issues super fast—no extra charge. Definitely feels like good value if you shop at Best Buy a few times a year or want peace of mind with expensive electronics. The exclusive member deals and early sale access are nice bonuses too. I can view access everything on the Best Buy App as a Plus Member.
I would recommend this to a friendRated 5 out of 5 stars
Probably the Best Membership Perks I Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has come in handy so many times. I work in the field of tech, and sometimes a computer or piece of hardware can show true issues after a couple weeks. With Best Buys’ service, you can schedule a consult for a diagnostic. They also give you up to 60 days to see if the product is the right one for you. It’s worth the one time charge each year!
I would recommend this to a friendRated 5 out of 5 stars
Love It So Far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a dedicated tech enthusiast and frequent shopper at Best Buy, I decided to invest in the Best Buy Yearly Membership. After a year of using the membership, I can confidently say that it has been a worthwhile decision for several reasons. Here's my review of the Best Buy Yearly Membership: Benefits and Savings: The Best Buy Yearly Membership comes with a host of benefits that have translated into significant savings for me. One of the standout features is the free shipping on most orders, which has saved me a substantial amount on delivery fees throughout the year. Additionally, members receive exclusive discounts and early access to sales events, which have allowed me to grab some great deals on tech products. Extended Return Policy: The extended return policy is a valuable perk of the membership. As a member, I enjoy an additional 30 days to return or exchange products, which gives me peace of mind when making larger purchases or trying out new gadgets. This policy has come in handy on a few occasions when I needed more time to evaluate a product before deciding to keep it. Dedicated Customer Support: The Best Buy Yearly Membership provides access to dedicated customer support, which has been consistently helpful and efficient. Whenever I have had questions or issues with my orders, the customer support team has been quick to assist and resolve any concerns. This level of service adds to the overall positive experience as a member. Member-Only Events: Throughout the year, Best Buy hosts exclusive member-only events, offering special deals and product demonstrations. Attending these events has been enjoyable and informative, as I get to see the latest tech innovations up close and take advantage of exclusive offers. Tech Support and Geek Squad Benefits: As a tech-savvy individual, I rarely require technical assistance, but it's reassuring to know that the Best Buy Yearly Membership includes access to Geek Squad tech support for more complex issues. Additionally, members receive discounts on Geek Squad services, which can be beneficial for those who might need professional help with installations or repairs. Cost and Value: The cost of the Best Buy Yearly Membership is reasonable, especially considering the array of benefits it offers. With the savings on shipping, exclusive discounts, extended return policy, and dedicated customer support, the membership quickly pays for itself, making it a great investment for frequent Best Buy shoppers. Limitations: The primary limitation of the Best Buy Yearly Membership is that its value largely depends on how often you shop at Best Buy and your willingness to take advantage of the benefits it offers. If you only make occasional purchases or don't often shop for tech products, the membership might not be as beneficial for you. Conclusion: For tech enthusiasts and regular shoppers at Best Buy, the Best Buy Yearly Membership is a fantastic option that provides a plethora of benefits and savings. The combination of free shipping, extended return policy, exclusive discounts, and dedicated customer support makes the membership a valuable addition to the shopping experience. If you find yourself frequently purchasing tech products or appliances from Best Buy, the Best Buy Yearly Membership is undoubtedly worth considering for the added convenience, savings, and member-exclusive perks.
I would recommend this to a friend
