Customer Ratings & Reviews

Tv I have bought is was not a good choice. Picture is sometimes 1/4 screen or half screen. Not a good product. Have called company several times. Not been able to fix reception.

I would strongly recommend the membership, as it provides excellent discounts and valuable deals.

Purchasing our Best Buy Plus membership has been so beneficial. We've saved so much money and with a child that has special needs, it's so appreciated. If you're thinking if it's worth it, it is!

The associate who helped me buy my laptop was amazing and did a really good job at helping me make my selection. He was very informative. Thank you !

I went to the geek squad yesterday and Paulo helped me start transferring data from my old computer to the one I had just purchased on Sunday from Best Buy. I'm coming back this afternoon and he will help me finish it. He was fantastic and thorough and very kind, quick and efficient. I'm so satisfied and happy with the geek squad. Every member that I've worked with has been fantastic!

All around seems to be a good deal!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Its a good deal and best benefits with the membership

Longer times to return Bought items, give you a little more time to think about your purchase.

Great store with wonderful personnel easy to purchase

WARNING: The membership perks of free 2 day shipping and 60 day return policies, among others do not apply to items purchased from 3rd party marketplace resellers. Also the Best Buy website does not allow filtering out 3rd party Marketplace resellers as of 10/10/2025. I searched for a Yamaha AV receiver I just bought from Best Buy, and apparently it is now ONLY listed by third party resellers, even though I just bought it a few months ago. Also when searching for items, who is selling it ( Best Buy or 3rd Party) isn't an option in the website search filter, nor is it make apparent when looking at a list of multiple results. I only see disclosure of the third party seller in the product page. If Best Buy wants a third party marketplace they need to be upfront about how any yearly subscription may or may not apply to each purchase, and make search results filterable. Best buy needs to do better than this clownish implementation of a 3rd party marketplace that impacts the value of our My Best Buy memberships, and be more open about what they are doing, and about how the value of the My Best Buy memberships have now diminished since it is not applicable across most all product search results amymore.

Truly a blessing so glad I purchased it. The extra percks are with it.

We are hoping to make this purchase of the plus membership worthwhile.

This membership is a great value. I still haven't used all of the credits that I received from purchasing my new computer!

Came in soooo handy with a recent price drop! Soooo worth it!

Great value. Great service from geek squad. Fantastic offers. Love Best Buy

I think this is totally worth it as the free protection and savings will add up, especially for someone who buys electronics regularly. Thank you Best Buy!

It’s a great plan. It’s really worth the money. I definitely would recommend it to family and friends.

I have know complaints. Every question has been answered in a timely manner. Every order has been filled and delivered early on on time just like Best Buy says it would be. And the follow up to make sure I received what I had ordered is much appreciated. Thank you Best Buy! You definitely have a returning costumer. I would also definitely suggest my friends and family go to Best Buy.

The protection plans is what I loved especially since I have 3 kids with ipads

Inappropriate Language? Machines that censor thoughts and communications? Your clerk failed to tell me that Your Company was pulling my FICO score when I purchased a product. I own 5 companies and have a net worth exceeding $5 Million. I was denied credit possibly due to false information your company obtained, without informing me why. I'm undecided as to whether or not to report your company to the authorities, since you had no right to pull a credit check without my authorization. Your product (a small printer) was sold under false pretenses. Thus, we have no trust in your operations or training of staff. Needless to say, we will spend our roughly $15K per year IT budgets elsewhere. More irritating is that we would have simply paid cash or credit for the item but obviously you have pressured your staff to aggressively push "up sales" and all of the other nonsense that typifies our failing culture. The clerk, Mr. Gallagher I think was his name, was cordial and did nothing wrong, but should have been trained to inform customers when you pull a FICO surprise on them. The clerk was trying so hard to sell a "Membership" to meet his own goals, or respond to hype from your management. Who knows? I may complain to our authorities, but your damage has been done when my personal FICO score dropped 2 points from this nonsense. In modern America, I suppose you will ignore this, or a human will never see this. Sell the stock, folks. And I have wasted yet another 20 minutes of my time for nothing. Dr. Boege