Customer Ratings & Reviews

over all experience shopping at Best Buy has been good.

This is a great service if you will be buying numerous things. May need to buy again before buying security system.

Best Buy plus offers the best bang for your buck with exclusive prices and secret access to sales and products! With Best Buy plus you also get free two day shipping and an extra 60 days on returning any products that you have second thoughts on! If you are someone who enjoys technology, but isn’t great with it, I recommend the Best Buy Total plan. But for text savvy people, I recommend Plus!

I'm excited to see they have this program available. And that they would price match when it becomes on sale.

The Roku TV I bought and was delivered beginning of December died already so I called Roku and they are sending me a new one plus then they will send a team to install in 10 to 15 days, it died on December 26. I asked if they couldn’t just have Best Buy deliver one and then reinstall it. They said no, because you weren’t a partner with them. What should I have done?

My old refrigerator started to malfunction during the Thanksgiving holiday. Best Buy had what I was looking for in size, color and price. The sales person was very helpful. Delivery men polite and careful with the haul away and instalation.

I did get some money off of something when I purchased something so it paid for itself.

The discounts i received on my first transaction paid for the membership alone and now i have rest of year to save. Lots of items on sale only with membership and discounts save a lot. 100% worth it.

Love this membership but don’t do the top tier unless ur doing a 4 thousand dollar purchase or higher.

I recommend it 100% it looks so good and so perfect, it's really what I needed for my room

It’s a great membership offering discounts and special deals.

This membership is the real deal. A lot of similar memberships don't follow through on what they promise, but this one definitely does. We tracked the prices on the TVs we purchased and received the refund difference as promised.

Seems to be a good value! Geek Squad adds a lot to the value!

There’s nothing I can say bad about membership. I think the fact that you get 60 days to return anything you want is enough of itself not to mention the fact that you get free AppleCare protection with it overall fabulous product.

It's was great and give me more opportunity in time to return

Great value! Member pricing plus unlimited Geek Squad support makes this membership totally worth it.

I am satisfied with the membership because they give me a lot of discounts and offers.

Great! Saved me a lot of money on my refrigerator. I also appreciate the extended warranty it adds on.

After a horrendous 4 wks trying to deal with Samsung to replace a tv that had died after only 6 months, Best Buy stepped up and solved my issue with a new TV. It did take ma awhile to get BB to act on my behalf but I now have a beautiful TV which I hope will last!,,

Love having Best Buy plus cause I get discounts on items like I did on my sister in laws laptop