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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 41260 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 484 Showing 9,661-9,680 of 41,260 reviews
  • Rated 5 out of 5 stars

    Plus account

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having Best Buy plus cause I get discounts on items like I did on my sister in laws laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So So Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy the best store for me to buy electronics and the serves whit the employes it is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg77 c4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected! Great color, great sound, great picture! Best Buy delivered on time, in damaged!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real upgrade. I went to go show my receipt for a laptop that went down in price recently and they gave me back the money of the price change

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. Here's a clue for Best Buy: instead of selling warranties and 'memberships', try actually standing behind your products. Sell only quality equipment, then back them up on your dime. Make sure vendors understand they will be dropped if their product quality drops.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We love everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prices there are fair and have everything you would want. The geek squad are the best too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the membership, but I needed to upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership allow me to get the member pricing, which was excellent. It also allow me to get free two day shipping and extend my 60 day. Return exchange policy. Also it allowed me to do guaranteed price match within the 60 day window. That’s excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Perks for a decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of good perks. If you shop a decent amount it makes it worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership is worth its cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of the membership was paid for in the discount I received on the laptop I bought. Definitely worth it when buying higher, more technical items. And now I can look forward to discounts on some necessary accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy plus membership is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my Best Buy plus membership is great because I get to have discounts on products. I was surprised at how much money it took off of my MacBook purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products are excellent and the offers are incredible. The staff is excellent and they are very helpful in clarifying doubts. I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its going well. But i dont know all the perks honestly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Membership is worth buying and I already got discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Darrick Wilson took the best care of us as we made our purchase including helping us become members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value - Great Associate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is one of the few retail programs that actually provides good and tangible value. It was also very well-explained by the sales associate, who was informational and clear, not pushy. With a good explanation, the program sort of sold itself.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad experience with a LG refrigerator purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a large purchase including a brand new LG refrigerator. In short the refrigerator is catastrophically defective and does not work. My two options are fixing it where I was told the Best Buy can only come out to do a diagnostic and would have to come back at a later date to resolve the issue. Meanwhile I have no working refrigerator for my family. The second option is replacing the refrigerator however Best Buy could not deliver the item inside my house so I had to have contractors figure it out. So Best Buy is not equipped to havie the old one removed and a new one installed without me paying for contractors to assist. I also ended up calling LG the manufacturer myself to see an appointment. Terrible experience!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate your review, although it's concerning to hear you had a poor experience with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Just got this membership and haven’t had a chance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so frustrating to buy an item and find out it’s on sale a week or so later. I got the membership so I don’t miss out on saving money on expensive items.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Getting price matches automatically as part of your My Best Buy plus membership is such a nice feature. Please reach out with any other questions or concerns to any of our Social Media Profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Very happy with all the benefits I can get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for all the benefits it offers I hope I can enjoy them ;)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good if you use it....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly have not used it as much as I could have or should have. I'm sure it's a great benefit if you take advantage of it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the discounts that apply with membership credits

    I would recommend this to a friend