Customer Ratings & Reviews

I find that the benefits have been rather less than I expected, I purchased this membership when I was trying to buy a camera, which Best Buy completely screwed up the delivery and I was unable to use it in Jamaica for my trip. I had to go to Amazon and procure the camera in time. By the way, I even attempted to buy a second camera from Best Buy with certain delivery requirements which initially Best Buy suggested you could deliver on by a certain date and of course, you all messed that one up as well. So I have returned both cameras and , wish now that I hadn’t spent the money for this membership. I’m truly sorry because there are times that I truly enjoy Best Buy, but at this moment, I really am unhappy with you and can only repeat how Best Buy screwed up to camera purchases in a two week. Period and you were unable to deliver either anywhere close to what you had committed to on the original purchase. I don’t feel special by Best Buy and maybe that’s not your goal anymore. I hope things improve overtime, but for now I will look elsewhere for purchases only because you caused an enormous amount of stress for my wife Over this camera purchase. I won’t go into the details on this, but I certainly gave your manager in Buford Georgia and earful. I was professional. I was nice, but he even admitted that Best Buy delivery dates cannot be trusted. I’m happy to talk to anyone if you care to reach out and find out the details.

Saved money on multiple GSP’s cannot be upset with that. Seems expensive but worth it overall.

Since we don't do a lot of shopping at Best Buy, I have't decided yet if the membership is a good deal.

It is good to have a Geek person to be ble to talk to if I have any problems with my new computer;

Rewards help you get things you need or want. Nice & convenient.

Customer service and support is very valuable. Experience was quick and fast.

Good deal on opening account and very friendly staff and knowledgeable. Thanks

Good value if you buy tech stuff pretty frequently. Good discounts and will dave you money

This membership was a great value! Saved on my new iPad as well as the apple pencil. In addition, throughout the year there were special offers and rewards.

Excellent benefits. I wasn't sure till sales rep explained clearly to me.

I understand the whole premise of the card, but I have not gotten the chance to really use many of the different advantages. Otherwise, it is great having a service to get good deals on!

I don't normally sign up for these types of promotions, but the benefits, presentation and friendliness of my rep convinced me. The program has put some household appliances I wanted, but thought were beyond my budget, in my home now. It's been great!

This plan is awsome. I paid 50.00 and it already saved me 30.00. In less then 2 weeks.

Great product thanks a lot for all the help support

Bought 5 kitchen appliances and delivered as promised and in perfect condition, no scratches.

The membership real help me to purchase what l wanted

Waiting to see my rewards. Hopefully get something before Christmas.

Good customer service. Received information about item

It’s a solid program that gives you excellent support.

Membership is a great value. Love the service and special discounts. Customer service is excellent and phone service is great.