Customer Ratings & Reviews

Great picture speakers are also great easy to set up though the legs were a pain to line up

Very helpful over the phone and it pays for itself if/when you need repairs or replacement.

Save time and money with the future purchase of merchandise

This membership is a real value. Member prices + unlimited Geek Squad support are great. Additionally, love the peace of mind of getting protection plans on our purchases

Love being able to get support from employees and being able to find the lowest prices!

I have saved so much money with my subscription i mostly go for the lego for my wife and it always comes in handy

When I bought my TV and Refrigerator at Best Buy it was so easy, the salesman was calm cool professional no pressure. He walked me thru the process and explained all my questions. I would definitely recommend Best Buy for all your shopping.

The guys were very thorough and careful. They explained as they set-up the two TVs.

So far the value of membership is worth the cost. Special item pricing offset the cost on the first purchase. Store team member helped in the arrangement. Thank you.

Having this membership was a great asset to my family.We were able to get access to early sales adds and better shipping, along with special prices.

It was a good deal to have it! We are happy to have it because it has good features

I had bought and returned 2 other laptops at another well known store- both within 1 month. I finally went to BestBuy and purchased a Dell PC. Getting the BestBuy + membership gave me peace of mind that I had 60 days to return. I was very happy with the laptop and even got it at a better price than the previous store.

Bought because of a deal they were providing for a certain item. Seen a few other great deals soon after. Lately I haven’t seen as many, would love to utilize more.

I believe this membership is worth it and the laptop is great. The customer service was also amazing.

This membership is a great value and will be used.

The membership has saved me money and offered rewards that I spent on other purchases.

So far I’m loving it. Also just had my tv delivered yesterday and they were very friendly and helpful.

Useless. The “consultant” said this and my 3 year Geek squad warranty would cover my Floor model Samsung Laundry center exactly like a new model, and when we got it installed and the dryer was making an odd scraping noise when we turned it on the first time- the customer service refused to honor that claim and said it’s not eligible for replacement but could have a repair technician come out. He came out a week later, and told me he could shove a 2x4 into the back of the unit and push the outer case back out, which was rubbing on the drum- he said there was no way to know this in the store by looking at it. He said it would likely pop back out at some point even if he did that and I may want to request a replacement which is covered under my plan and warranty. I called customer service back, and they said because it was a floor model they couldn’t honor that and I had to speak with the Store Manager. Who by the way, you can’t call ahead of time because there are no direct lines into the store, it routes you to the 1-800. They told me I had to go into the store WITH THE ENTIRE LAUNDRY CENTER if we wanted to even discuss a replacement. Mind you, I had to hire delivery to get it home! All this, and the price difference (with the 3 year BB warranty we bought) between the new unit and the floor model was 150$. I will not be purchasing any further appliances from BB, and I would suggest no one buy any floor models unless you’re comfortable risking throwing the money away if it doesn’t function when you get it home. Definitely never buy the warranty, this is the second time I’ve had issues getting them to honor it on faulty appliances.

Membership included extended warranty plus a discount on the printer that I purchased - A great Value!

Membership was great and saved me money for the year I was a member. The reason I canceled membership is because it was on my business account and I may retire soon and did not want the annual renewal charged to my business account after I retire.