Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41277 reviews
(41,277 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
A membership for tech people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is definitely the way to go if you’re going to buy a high priced item and then need subsequent smaller accessories.
I would recommend this to a friendRated 4 out of 5 stars
Valuable Savings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership opened up some valuable savings on car radios and installation at the time.
I would recommend this to a friendRated 5 out of 5 stars
Customer service valued arrived.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer services were very friendly and helpful with items that I purchased in a fast and timely manner. They were helpful in saving me money with the brst buy card as well.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great benefit!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a frequent shopper and very happy with all the benefits it brings to me. Different plans, discounts, troubleshooting options, return period etc. You will not regret this option for the price it is offered
I would recommend this to a friendRated 4 out of 5 stars
Savings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The my Best Buy plus membership is a great product, gives you great savings through out the year on a lot of great products
I would recommend this to a friendRated 5 out of 5 stars
Excellent Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David was the salesman, who did an excellent job of answering all our questions. We always go to Best Buy for TV and appliances.
I would recommend this to a friendRated 5 out of 5 stars
Freindly and Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Requested a refund for an account adjustment, it was easy, still waiting for tye check!
I would recommend this to a friendRated 4 out of 5 stars
Service at the store and home installations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My interactions have been positive and want to specially mention Jasmine, one of the sales ladies at Best Buy Plano. She is a very calm and helpful person
I would recommend this to a friendRated 5 out of 5 stars
Best experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always feel informed when I speak with employees. Good products.
I would recommend this to a friendRated 5 out of 5 stars
Good good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good ……. X…………..,,,,
I would recommend this to a friendRated 4 out of 5 stars
1 year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for what it is, for a year membership was happy
I would recommend this to a friendRated 5 out of 5 stars
Excellent experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best offers, best deals and supper staff members. I have purchased few items and I don’t have any complains about any of them.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price was very good and the installer did an excellent nod.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Puchased so I would have protection on my new Ipad. Peace of mind knowing I have it if a problem should arise
I would recommend this to a friendRated 5 out of 5 stars
As Advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Plus membership has already paid for itself, and the service I get at Best Buy is always great. I would recommend Plus membership for anyone who makes more than a couple of purchases at Best Buy each year.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was stellar. And thanks for the credit card. My kids are enjoying the product purchased thoroughly.
I would recommend this to a friendRated 5 out of 5 stars
Great member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great savings with this membership! I have been a customer of Best Buy for decades. Happy to have this membership and grateful that they are still storefront.
I would recommend this to a friendRated 1 out of 5 stars
Hard Sell .. Not Exactly as Described
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a Samsung 55" SF95F TV on sale and received a further discount with the membership including a 60-day price match. Four (4) days later the same TV was advertised with an additional discount. Went back to Best Buy for the price match. Then I was told they would price match only the discounted price without "The Best Buy Plus" membership discount.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello RSB, we get how frustrating that must’ve felt, especially after being told your 60‑day price match would have you covered. With. If you want someone to review your situation more closely, the Best Buy social team can help, just reach out on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review.
Rated 5 out of 5 stars
New Card advantage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had a Best Buy cards and only used it to purchase my washer and dryer. After a few years later I needed to update my sound bar. The plus card gave me the ability to purchase an amazing LG sound bar at awesome price. The discounts that comes with the membership is outstanding.
I would recommend this to a friendRated 5 out of 5 stars
I have no complaints about my membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer experience and in store support make my membership valuable. In store staff take the time to provide details and answer questions about products.
I would recommend this to a friend
