Customer Ratings & Reviews

60 day return policy is nice, it's what I bought it for.... i have yet to see the member exclusive deals though.

I love having the Best Buy Plus Membership. I get tons of offers, lower prices, longer return times on products, the list goes on and on. Thanks for everything!

I really like the fact you gave longer to return an item with this membership. All the extra little perks, discounts and etc. is a big plus

purchased to protect my purchase before black friday and holiday sales. very helpful bonus of extended returns as a tv came damaged and was delivered for no fee and pick up of the damaged one with no fee.

It’s wonderful to know that I am backed, and have time to experience my purchases in case they aren’t what i thought they were. That takes all the anxiety out of making a decision!! Thanks!

Great customer service, longer return window, and a better price match guarantee are all well worth the cost.

Easy decision cost was offset with recent purchase. Nice offering/ value for best buy.

I have been a membership buyer for many years. The first place I look for my needs has always been Best Buy. The sales staff no matter if in store or on line were always well trained and pleasant. No matter if I purchased, returned a item, required a exchange, or a refund, the transaction went smoothly.

This membership it’s not only a super value but the service that Best Buy gives to the customers is 5 stars too.

this is a wonderful service. Best way to shop at best buy.

I have had such a wonderful experience overall with everything. The salesman Bobby was so nice and helpful with explaining everything. The membership itself offers a lot of wonderful perks. One happy customer!

The worker at the store helped set me up with this and it's been great. I've been able to save so much money with all my best buy runs!

So far it’s actually working out, if you buy anything and it goes on sale , they will send you the difference in price and the membership pricing is always cheaper than retail.

I love the price match it comes with for 60 days!!

These is the best bang for your Buck. It was way better than I expected.

I am pleased to have been advised of the advantages of purchasing Best Buy Plus

Good members that need 60 day extended returns. Good for free shipping as well.

To early to tell on this. Haven't used it yet. Kinda felt forced into the membership.

I recently purchased the Best Buy Plus Membership, when I purchased a 77' LG OLED TV, and overall, the benefits it offers are pretty exciting. The free shipping, exclusive offers, and extended return window make it a great value for my family, as we are frequent Best Buy shoppers. However, I ran into some confusion when a purchase I made dropped in price just 24 hours after I left the store. One of the main benefits of the membership is the 60-day price guarantee. When I called Best Buy support, the representative wasn’t fully familiar with the membership details, which made the experience frustrating and time-consuming. I found myself having to explain the program to them—which really shouldn’t be the case. This experience led me to do some online research, and I ended up finding the same product at a much lower price elsewhere (Labor Day Sale)—ultimately saving over $500 from my original purchase. I tried to discuss the situation with the store manager, who was very polite but unwilling to match the price. I strongly recommend that Best Buy invest in better training for their support team so they can confidently assist members and help them take full advantage of the program’s perks. The membership itself is an excellent idea—it just needs stronger support behind it. This time, Best Buy didn’t get my purchase, but I’ll still consider them for future purchases as their in store staff is second to none.

Will enjoy the benefits of my membership,, the deals are worth it