Customer Ratings & Reviews

Very happy I'm part of Best buy Plus I'm able to check anything that I need and also getting it at the best price very thankful thank you Best buy always love shopping at Best buy because I know I'm getting high quality equipment for my daily needs

Great Service! Worth every penny. Will definitely recommend to friends and family

The only reason you would want purchase this membership is for the extended return period. The Best Buy member pricing is ridiculous. Just wait and you will get better deals from other places. Bought 2 AirPod Pros. One they honored the price match because I used no points. The other I used $50 in Rewards and they would not honor because of this. They only refunded me $10 even though the difference was $60. And I received an email saying they would refund the total $63.60 which included tax. Now they said that was sent in error because of the rewards. Good thing I actually purchased from one of the other retailers just in case. Now with the extended return when I go see my daughter in VA again I will give her the new ones I purchased from another retailer and return the ones I purchased from Best Buy. Get my refund. Use my $50 rewards on something that same day and cancel this ridiculous membership. I used to have the Best Buy higher memberships when you’re tier was based on how much you spent, not an annual fee and there was a special customer service number at that time. You were treated right back then, and weren’t waiting on hold for 20 minutes. Thank you Josephine from Best Buy Customer Care and Nikhil from the phone customer service, your ineptness at your jobs saved me $50 renewal for this bogus membership.

Best membership purchase.This membership saves you lot of money.

I have not had to use this as yet, buts it's nice to have as a an assurance the problems will be resolved.

Paid for itself when I bought $500 cameras for my house. Well worth it!

I renewed earlier this month, and already have saved 65 as of today, so it pretty muvh pays for itself.

What a value. The price of my television dropped less than 30 days after purchase and I returned to best buy and had my credit card credited for the price reduction.

To me one of the best in the industry , complete and easy to ise

big fan of 2 day shipping and member pricing would recommend.

Very helpful and worthwhile. The team is also very supportive

I purchased an apple computer and got a great deal from this plan! They always have some deal going on to make it worth your while.

It served us well. Just can't afford to continue with it now due to financial concerns and considerations.

Excellent service and provide technical help. We really appreciate detailed information about the product.

I enjoy the amount of perks I received for the value, such as priority Geek Squad support, exclusive deals, and longer return periods. I highly recommend getting a Plus membership if you plan on spending a good amount on appliances.

Great customer service. Was there and needed help and someone politely came up to me and assisted with my purchase.

Was easy to use and helped with purchase. Happy I purchased this plan.

Only thing I seen so far is the extended return date. Haven’t seen 1 single discount offer or coupon

Brings some value to the table for someone who loves new tech stuff and renew their appliances in the household.

I haven't had to use it yet but definitely recommend