Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41090 reviews
(41,090 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth having the membership for the benefits. Needed some extra return time and everything worked out smoothly
I would recommend this to a friendRated 5 out of 5 stars
Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the same freezer again. It is an upright and I like the drawers.
I would recommend this to a friendRated 4 out of 5 stars
Sir Barchan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DJ, who helped me with my purchase, was very professional.
I would recommend this to a friendRated 5 out of 5 stars
Best buy plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthwhile membership with timely shipping and price guarantee if price of purchased product goes down you get a refund
I would recommend this to a friendRated 5 out of 5 stars
Often one purchase covers the cost.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have my doubts how frequently I will need plus membership. Then a sale happens that members often save even more that easily covers the cost of the $50 membership and makes it just worth while if you make one or more purchases a year at Best Buy. Example, bought an E-bike in 2025 and that alone gave me a reward and discounted price that saved more than double the membership price.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
RF50MM F1.8 STM Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing experience! Francisco provided "Top Tier Service" in selecting the right component needed for my camera! I will definitely visit this location again for my future "Best Buy" needs!
I would recommend this to a friendRated 4 out of 5 stars
Paid for itself immediately, then once again x2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the jump I saved either $50 off a TV or I got this membership free for a year depending on how you look at it. Having said that it has paid for itself two times over on top of that as well. Seeing as the only difference between this tier and the next is automatic warranty coverage from Best Buy (which I will never get and refuse to do for reasons I will not get into to have to do with the industry in general not specifically Best Buy) the deals are nice the savings are awesome and if you shop at Best Buy for a big ticket item once maybe twice a year and know how to deal shop you can easily make back the cost of the subscription and then some.
I would recommend this to a friendRated 5 out of 5 stars
Probably one of the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love tech. And I love my family and friends, whenever I see a good deal I shop online or buy at store. I don't buy for myself much but I buy for my family and friends and often gift them for Christmas, Thanksgiving or Easter. I have family overseas and they appreciate when I surprise them. This best buy membership is very reliable for my needs. I get very good deals And often get a chance to buy hidden gems.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
BestBuy is just the BestBuy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One could never go wrong with BestBuy. You can count on them for everything. To put a better perspective - I’m sure others have experienced the same; I got a Bose Sounbar gifted for x-mas from a family member. Apparently, Bose as the manufacturer had a holiday sale and thought it to be the better deal. Unfortunately, the soundbar was defective. Our experience with having the return/exchange process directly with Bose was a nightmare. It took over 2 months to get a new item back. If this had been purchased at BestBuy; 1st - They Price Match, 2nd - Their return/exchange process is superb, 3rd - All employees are experts. Should you have questions or doubts about any electronics, they will help you! - plus they have an excellent warranty membership with perks.
I would recommend this to a friendRated 3 out of 5 stars
Didn’t help with my TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have t seen any benefit In it yet. I had a tv go out that was less than 2 yrs old. Nothing could be done with that. And I have t seen any great exclusive deals or anything that I can use the membership for.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Jordane. Thanks for taking the time to leave us a review about your membership experience. We are saddened to hear that you are not happy with the membership. All members have the option for repair on issues that arise with their TV's. If you are in need of assistance with this, please reach out to our team on social media. Please mention My Best Buy Review when reaching out. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
Rated 5 out of 5 stars
Dope!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has helped me save a good amount of money on my purchases
I would recommend this to a friendRated 5 out of 5 stars
Best Membership
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having my Best Buy membership is a winning. Multiple benefits all year long.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership That Pays for Itself!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really glad I signed up for Best Buy Plus. The free shipping alone makes it worth it—I never have to worry about extra costs when ordering online. The member-only discounts are a nice bonus, and I’ve already saved money on a couple of big purchases. What I like most is the peace of mind. Knowing I get extended return windows and faster customer support makes shopping stress-free. It feels like Best Buy really takes care of its members. If you shop at Best Buy regularly, Plus is a no-brainer. It quickly pays for itself and makes the whole experience smoother and more rewarding.
I would recommend this to a friendRated 5 out of 5 stars
I feel VIP :)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently became a member of the Best Buy Plus™ program, and I must say, it has completely changed the way I shop for tech products. If you're a tech enthusiast like me, this membership is an absolute must-have. Let me share my experience to explain why. First and foremost, the Best Buy Plus™ membership offers exclusive perks that make it worth every penny. One of the standout features is the "Price Match Guarantee." Here's why it's incredible: I purchased a MacBook Air through Best Buy on a fantastic deal. However, as luck would have it, just two weeks later, the prices dropped significantly. I was initially concerned about missing out on the savings, but that's where the Best Buy Plus™ membership came to my rescue. I reached out to Best Buy's customer service and, thanks to my membership, they promptly refunded me the difference in price without any hassle. This level of commitment to customer satisfaction is truly commendable. Best Buy has earned my trust by standing by their promise, and I now feel more confident shopping with them, knowing I won't be penalized for early purchases. Aside from the Price Match Guarantee, the membership provides other fantastic benefits, such as free expedited shipping on qualifying purchases, which has saved me both time and money. The convenience of free tech support and the ability to extend return periods for easier decision-making are also perks that have come in handy. Another aspect I appreciate about the Best Buy Plus™ membership is the regular stream of exclusive discounts and early access to sales events. These exclusive offers have helped me score some amazing deals on various tech products. In conclusion, the Best Buy Plus™ membership has proven to be a game-changer for tech shoppers like me. The Price Match Guarantee alone is worth the membership fee, as it provides peace of mind when making significant tech purchases. If you're an avid tech enthusiast or simply someone who appreciates excellent customer service, I highly recommend signing up for the Best Buy Plus™ membership. It has certainly made me a loyal and satisfied Best Buy customer!
I would recommend this to a friendRated 5 out of 5 stars
best buy plus
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soooo glad i purchased this, came in extremely handy when I purchased more than 1 television. I didn't have to pay to have all three of them hung up
I would recommend this to a friendRated 5 out of 5 stars
Yearly Membership
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was pretty cheap to get it. I already sav3d like 100 bucks in savings. And the peace of mind that i have 60 days to return a product in itself is a huge benefit! 100% recommend to friends and family
I would recommend this to a friendRated 4 out of 5 stars
Benefits use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you take advantage of the benefits it pays for itself
I would recommend this to a friendRated 5 out of 5 stars
Worth it if you shop even a little
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Best Buy Plus (Yearly) has been worth it for me. The free 2-day shipping alone saves a lot of time and stress, and the member-only deals actually make a difference on big purchases. I like that returns are extended and protection options feel easier to manage when buying tech. If you shop there even a few times a year, the membership really pays for itself fast. Overall—smooth experience, solid perks, and great long-term value.
I would recommend this to a friendRated 5 out of 5 stars
Membership is good to save extra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m Glad I did this yearly membership, it saved me some money on my last purchase. Manager Donovan said will they honor my request to put previous purchases points on it as well, as nobody told me there was a membership from the start but I didn’t see anything yet. Bought so many things and feels bad I could have saved from start, I hope someone can address this.
I would recommend this to a friendRated 4 out of 5 stars
2nd S25 purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned and asked for a second open box replacement but the clerk got me a new one instead. I asked for lens protector the clerk asked would you like us to put it on for you. Not thinking I was going to get charged I said okay. I could have easily done it myself. This is a day before my one month travels.
I would recommend this to a friend
