Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41411 reviews
(41,411 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Worth it, if you are a Best Buy shopper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you make one big purchase, it pays for itself. Some of the members only deals can get you good prices
I would recommend this to a friendRated 5 out of 5 stars
Great discount on appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership provided us a substantial discount when purchased eight appliances for our new home.
I would recommend this to a friendRated 5 out of 5 stars
Great value so far, but time will tell.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it seems to be a good value. Hopefully it keeps up.
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and they go above and beyond. Good customer service with a good attitude. Took the time to explain the problem.
I would recommend this to a friendRated 5 out of 5 stars
Ilove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good jobs beautiful and beautiful and beautiful family
I would recommend this to a friendRated 4 out of 5 stars
I love my membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a great value. The peace of mind having Greek squad is great. The extra discounts are a plus as well.
I would recommend this to a friendRated 5 out of 5 stars
Brothers Helping Brothers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, thanking Best Buy for their support and collaboration I appreciate your time spent with and your patience afforded me
I would recommend this to a friendRated 5 out of 5 stars
functional membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good value - BestBuy makes being a member worth it.
I would recommend this to a friendRated 5 out of 5 stars
Customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Annette is very knowledgeable and helpful. I will continue to see her for our appliance needs.
I would recommend this to a friendRated 5 out of 5 stars
Love My Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership offers a lot of deals and discounts. Very good membership to have for products.
I would recommend this to a friendRated 5 out of 5 stars
TV Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great! We enjoyed the two young salesmen who we worked.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The manager did a great job and great customer service. Very happy with the attention to detail
I would recommend this to a friendRated 5 out of 5 stars
Great membership to be apart of.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that every purchase is saved on the app. Makes it easy for me to keep track of receipts.
I would recommend this to a friendRated 5 out of 5 stars
Great Features for the Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The features for both membership levels are fairly priced and provide great benefits to those enrolled. Glad I joined and hope to stay a member for a long time!
I would recommend this to a friendRated 5 out of 5 stars
Timely Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ben provided great, friendly, knowledgeable service. I was early for the appointment but he was able to help me right away. I like knowing the membership takes care of the cost of the invaluable Geek Squad.
I would recommend this to a friendRated 5 out of 5 stars
Love membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is Very useful, there are great deals!
I would recommend this to a friendRated 4 out of 5 stars
Membership is worth while
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. Worth the money for sure. Geek squad has been very helpful
I would recommend this to a friendRated 1 out of 5 stars
Will never use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy this plan to return headphones (never opened) that I had purchased 1 month earlier. I bought the headphones online and was given a pair as a present so I did not need this pair. Spent $50 on this 1 year plan just to return. Unlikely I will use this membership and next time I make a purchase I will be going somewhere that honors more than 2 weeks to return merchandise. Given the amount of money I have spent with Best Buy over the last several years this has completely changed my perception of their customer service.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello Amy! Thank you for your review. The My Best Buy Plus membership is designed to offer a range of exclusive benefits beyond just an extended return window, such as special member pricing, free standard shipping on all orders, and dedicated support. We genuinely regret that you feel you had to purchase our membership. This is certainly not our intent, and we are committed to transparent and valuable offerings. For any questions or concerns related to your membership, please reach out to us on Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter/X at twitter.com/BestBuySupport. Be sure to mention this is regarding your My Best Buy Plus membership.
Rated 5 out of 5 stars
Thank You Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad to be in the Best Buy Plus club! Can't wait to make my next purchase.
I would recommend this to a friendRated 5 out of 5 stars
Outstanding benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great benefit to have when unsure of an item. Online and in store support exceptional.
I would recommend this to a friend
