60th Anniversary SaleEnds Sunday. Exclusions, terms and conditions apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 41431 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 779 Showing 15,561-15,580 of 41,431 reviews
  • Rated 4 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the club membership due tot he savings I got on the Pokémon collections I have been purchasing in large amounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have plus membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Memebership helped me get extra protection and validity on product maintenance. Other additional covergaes are fair enough with the membership. Recommend to have one for costlier products atleast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value! Member prices and Geek Squad support are Great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the extraordinary hassle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. I added it with a new laptop I bought and you tacked it on to some other email, creating a huge host of problems for me and completely inability to take advantage of any of the benefits of the program. You created the problem entirely on your own and I've called a number of times trying to get it fixed but I just don't have time to keep explaining it. You added it to an email I don't have so it's not like I can do anything about it. And you have my best buy credit cards attached to it. Yay.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Melissa! Thank you for sharing your experience with your My Best Buy Plus membership. We understand your concern regarding the My Best Buy Plus™ membership added to your recent in-store purchase. We want to assure you that our process requires customer acknowledgment and input during signup, including a signature on the pin pad and the provision of a phone number. You can cancel your My Best Buy Plus™ membership at any time. For further support, please contact us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport, and be sure to mention this is in response to your My Best Buy Plus™ review. Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    will start using more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great i use the cumputer every day with small buisness .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received good value from this membership. The extended return period is nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Discount abound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great discount for electronics and videogames, friendly staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I used my membership every time I need to purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really nice working with the associate (I forgot his name) to assist what I needed. Helpful and caring as he was assisting me deciding which one would be best for me. Also, Best Buy plus membership is awesome I’d saved some money. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great membership to have!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thing to have and knowing you can count on the Geek Squad for backup is an extra relief..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Advantages

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my Samsung kitchen appliances. Buying the bundle saved me a lot of money. They are more than I expected as far as performance and style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the price and merchandise they have store hours easy for me to do payment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly membership

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s saves money and convenient to have if you buy a fair amount of products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Member pricing and support we have received is well worth the value of the membership! Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose and beyond

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose sound is great customer service was very helpful he listened to our thoughts and gave us some choices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love it will always have. Good products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say it's really worth it. I got pretty good deals and offers and discounts by purchasing Best buy membership. I am glad that I took the right decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership I have ever had.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service when you finally get to talk to someone on the line. The only thing I don’t like is that it’s very hard getting a human on the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the support and discounts. Looking forward to continued usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality good price and very good costomer service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AVOID LIKE THE PLAGUE!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself the money and painful shopping experience and just buy an Amazon Prime membership. My first purchasing experience was a disaster, product was never delivered due to door dash being incompetent. Their customer service agents are overseas annd hard to understand annd don’t have the ability to ship replacement products, only refunds! It took nearly 3 weeks to get refunded the purchase price instead of just being shipped a replacement product the day the issue started, and that’s only because I had to escalate my issue to the executive’s emails of Best Buy. DO NOT BUY A PLUS MEMBERSHIP until Best Buy changes their customer service policies to be more customer friendly.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your concerns with your product delivery and getting support for your item. I can understand that not all items may be available to provide a replacement and waiting to get a resolution for your lost delivery can be difficult. Please reach out to us on any of our Social Media Profiles for support with any other claims Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech