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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 41431 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 785 Showing 15,681-15,700 of 41,431 reviews
  • Rated 5 out of 5 stars

    This store is great I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have acquired a 65 TV and it is the best and the store will refund me 50 dollars for obtaining its membership. It is something special, you cannot miss these details, acquire your membership quickly, I recommend it to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works I got to get lower price when my item went on sale at a later time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paid to price match; can't price match anyway.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I could price match if I got a membership. I get the membership and later attempt to price match only to be told I can't because the item wasn't currently in stock at the store I was attempting to price match with. This was something they had failed to mention when I was purchasing the membership even though I made it clear from the onset that the item wasn't in stock at the other store, the entire point of trying to purchase it at Best Buy. So esentially I paid $50 for nothing given how little I would be in Best Buy due to distance.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your feedback as a My Best Buy Plus™ member, MarkW! Our Price Match Guarantee (https://www.bestbuy.com/site/help-topics/best-buy-price-match-guarantee/pcmcat297300050000.c?id=pcmcat297300050000) is a great way to make sure you aren’t missing out on any deals on your recent purchases. With the membership, it does not guarantee that you will be able to price match, but it does provide you with an extended 60-day return/exchange window on most products, which can help.

      If you need help reviewing your specific membership or understanding how to make the most of it, our social support team would be happy to take a closer look. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) and mention that you're contacting us in response to your My Best Buy review. We're here to help! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Have received rewards and easy to cash in

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and cash in rewards. Just provide your phone number at checkout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saves me money on purchases and gives me specials by having the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this membership program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership save me money. Also, I will tell all my friends about this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membership really helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership gives you the option to get a protection plan, on your purchases. Also helps to receive technical support from there Geek Squad department.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service has been helpful . It gives you a piece mind knowing that it protects your tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price reductions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership allows me to find products for less money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its got value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent value, lets me get a refund on any price differences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I have more than saved what the yearly fee is for this service. You get better prices and early notification of deals .Well worth it in my opinion

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But this is a wonderful opportunity day to save quite a bit of money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No brainier...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a no brainier. Geek squad unlimited help and full stop warranty. It's kinda hard to go wrong here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent Customer Service and Options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have received excellent customer service from Best Buy and its associated delivery and installation staff. Also from the different coverage of its membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome benefits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with so many perks it basically pays for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greats deals and availability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great for deals and points...always easy to find and buy what i need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extension for all products services and tech support

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Membership why?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s Plus Membership, Did I mean to get this? I don’t know? It was added to my purchase of buying a set of kitchen appliances for an added discount. From there, I don’t see any difference as to why I needed this? I’ve spent my budget on the appliances so not really looking to purchase any more for the year, as to which I’m sure will expire. Never really has been explained what the benefit of the membership does for me. “Plus” would seem to make you think you have the deluxe of the memberships? But I don’t think that is the case, I’ve heard there are different tears of memberships here and this is low one, not the best of the best. Memberships why? My guess is this is there gimmick to cover the cost of keeping the stores open to help pay on overhead costs. Really has no other explanation of benefit to its customers for having this membership. If you’re a frequent shopper of Best Buy’s is it really a benefit to you, or just there gimmick to get you to come back?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Get it and you wonlt regret it. Totally awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily made my money back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s especially worth it if you’re buying an appliance or TV. I saved more than the cost of membership with the purchase of a dishwasher.

    I would recommend this to a friend