Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41097 reviews
(41,097 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Price match
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honered the price match promptly & efficiently. No hassles or delays.
I would recommend this to a friendRated 5 out of 5 stars
Satisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I have met some of the most kindest folks at Best Buy,Palmdale store from the persons in appliances, to #8 printers, to the Geek squad and we cannot leave out the persons at the cash register, they have all shown that humane touch which is missing in the times we're in. Thanks
I would recommend this to a friendRated 5 out of 5 stars
Great for frequent buyers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value for Frequent Shoppers: If you shop at Best Buy regularly, the membership pays for itself quickly through shipping savings and exclusive discounts 1. Extended Returns: The 60-day return policy is a standout feature, especially for tech purchases where you might need more time to evaluate 1. Streaming Perks: Members get free trials for popular services like Apple TV+ (4 months), YouTube Premium (3 months), and Apple Music (4 months), adding up to over $100 in value 2. Early Access & Member Events: You get priority access to hot product releases and special member shopping events.
I would recommend this to a friendRated 5 out of 5 stars
works good no issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.home use works good. refered to my son and he bought same washer and dryer
I would recommend this to a friendRated 5 out of 5 stars
Hp Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the product very much. We are using to for College
I would recommend this to a friendRated 5 out of 5 stars
It does come in handy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the beginning of the year I decided to become a Best Buy member because of possible price matching for cell phones. I have drain my iPhone 11 Pro Max battery twice grinding out COD mobile seasons. Being a member allowed me to price match some phones from Metro by t mobile and that was great. We also waited In line for the Nintendo Switch 2 and not only received nice little gadgets but also they gave us insurance if we weren’t satisfied with the purchase we could return it without losing 10 percent for the restocking fees. An additional 50 bucks for the year upon first purchase feels like an excessive add on especially with all these new Apps we all subscribe too. But so far color me impressed with being a Best Buy member
I would recommend this to a friendRated 5 out of 5 stars
nice thing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the membership program because it saves a lot money
I would recommend this to a friendRated 4 out of 5 stars
Best Buy Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally signed up to save over $100 on a new refrigerator. Since then, I have earned certificates on numerous purchases and it seems like a good and worthwhile program. I am currently in the process of buying a new OLED TV and I have to say, the process is very frustrating. It turns out that prices on many items, especially TV's often change almost daily. Sometimes there is a straight discount, sometimes there is a member discount and sometimes both, but they literally change overnight and sometimes even within the same day. If there are member specific discounts for items, it would help immensely if the duration of the offer was specified. There is also a 60 day price guarantee, so if the price drops you can be reimbursed, but it would be much simpler if duration was consistent and identified up front.
I would recommend this to a friendRated 4 out of 5 stars
Best Buy plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a great value because of the price match guarantee. We bought a LG washing machine last month and the price went down last Friday and we got a refund back because the washer price went down during Black Friday.
I would recommend this to a friendRated 4 out of 5 stars
Maytag Washer with a locked lid when cycle starts.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I got the new washer, I didn't know how to use it properly. I almost wanted them to take it back. I called and got Valerie on the phone. Then I went back to the store and we saw Jim, who was really great. He told us how to stop the machine, if we wanted to add another Item in, and how to start it up again. I was just concerned about how much water and If I had enough soap in the machine.
I would recommend this to a friendRated 5 out of 5 stars
Nice it works for anything you want
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great looks great and nothing can beat it is the best laptop that I bought
I would recommend this to a friendRated 4 out of 5 stars
Worth it. Just do it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal! They give you $10 in coupons a month! Sometimes a bonus $5, basically free! Extended returns and acess to sales early. What a bargan, definitely worth it if youre also a photographer and need the paper and ink to print photos!
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator - care of employees at store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to recommend all the employees I dealt with at Best Buy’s store especially Mike Sellers & Gio they went out of their way to make sure everything was handled properly and in a timely matter. There was a delivery/installation issue that they both took the time to resolve asap and Mike also made sure that my counter depth refrigerator fit in the space and got back to me right away without question, via calls and text. If Best Buy’s keeps employees like these their business will always do well. I will recommend this store every time.
I would recommend this to a friendRated 4 out of 5 stars
Feel comfortable knowing that I have a great team.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I have not yet used my membership, I feel comfortable knowing that I have a team I can rely on for expert support and service.
I would recommend this to a friendRated 5 out of 5 stars
.membership is worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you shop at Best Buy even just twice a year for mid to high price tech, this membership will almost certainly pay for itself and then some. Obviously if you purchase products with member only discounts attached you save the difference in the member price And the price listed retail, however there are opportunities to get money deposited back to your account whenever you find Best Buy listed price drops within the return period for that product. Not onl that, Best Buy has a list of competitors they will guarantee won't beat their price and if you find A price lower among the competitors... they'll return the difference to you if it's within the return period. Trust me, at $50, even occasional shoppers will find they save close to twice what the membership costs. Me? I save closer to 10× what the price of membership is. I also purchase latest gen brand name tech. Shows you the lengths Best Buy goes to give their customers the best deals.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The subscription was very useful, I was able to price match my last purchase.
I would recommend this to a friendRated 5 out of 5 stars
Shopping for a PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are beginners with the PC world and we're trying to get our son the best quality. Dylan at Best Buy was very helpful and considerate. We appreciate his help so much! We love our membership, it is handy.
I would recommend this to a friendRated 5 out of 5 stars
Great membership with useful benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy Plus membership is very useful. It offers great deals, member discounts, and special offers throughout the year. I like the extra savings and the peace of mind when buying electronics. If you shop at Best Buy often, this membership is definitely worth it.
I would recommend this to a friendRated 5 out of 5 stars
A must-have for frequent tech buyers! Real savings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review."As a regular Best Buy customer, the My Best Buy Plus membership has been an excellent investment. The value I receive in exchange for the annual fee is quickly recouped, especially with exclusive member-only offers. Early access to sales has allowed me to secure purchases on items that sell out quickly, which is a huge benefit. Additionally, free standard shipping with no minimum purchase and the extended return period (longer than standard) give me great peace of mind when purchasing large or expensive items.
I would recommend this to a friendRated 4 out of 5 stars
Good Game
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice game . Good story . Not as long as the other mafia games. Good graphics. More reasonable price . Got it Black Friday , saved another $20 but still better oriced than a lkt if new games.
I would recommend this to a friend
