Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41433 reviews
(41,433 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient for people buying stuff on Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Kenwood speaker, Toyota Tundra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was amazing the tech area are very helpful in showing me the old and new in the speaker for my truck, some cons and pros, they don’t want to hide anything from me. He also willing to test other speaker that I didn’t buy in case I change my mind but I didn’t.
I would recommend this to a friendRated 5 out of 5 stars
This is a membership that actually saves you money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant about paying for a membership but I already saved an additional $400 for items that were already on sale. It isn’t difficult to figure out spending $50 to save $400. You also get other perks like expedited free shipping.
I would recommend this to a friendRated 1 out of 5 stars
Members Plus Price Match Not Honored - Don’t Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I was encouraged to do so because the laptop would decrease. In November, it did decrease $300. I went to the app and did what I was supposed to and it said there was an issue so I had to do the chat. I talked to somebody by chat. I talk to somebody by the telephone. I talked to somebody by email a day or so later they tell me I need to go back to the store. I go to the store and they can’t do anything about it so they tell me to reach back out so I keep going back-and-forth. I have wasted hours of my time and it is still not resolved as of December 5. Everyone I talk to you says I need to call this person or I need to go to the store or I need to do it on the app I’ve done all of them numerous times and zero has occurred in $300 is a substantial difference.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate you posting about your experience, although we're concerned to hear that you've had trouble getting this price match. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Sandy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to find a new dishwasher and have it delivered and installed. The young man that helped me was very informative to help me get everything taken care.
I would recommend this to a friendRated 5 out of 5 stars
So far it's good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not taken full advantage of this program, I signed up 12/2023. However, the items I purchased during the holidays were worth the subscription. I think all items sold by Bestbuy should have a members and non-member pricing.
I would recommend this to a friendRated 5 out of 5 stars
Great membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service, returns or exchanges are so easy and loves that you can get around 60 day return policy.
I would recommend this to a friendRated 1 out of 5 stars
Television
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will tell your service is horrible. I waited 10 days for delivery. No drlivery person didn't have the common courtesy of calling and telling me. SO I CANCELLED MY ORDER IN N PERSON AND WILL.NOT RECOMMEND BEST BUY FOR ANYTHING No
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your experience as a My Best Buy Plus™ member, RITAC! Getting a new TV is meant to be an exciting time. What you’ve mentioned is a bit concerning. Let's get this reviewed for you. Please reach out to us on Instagram (BestBuy), Twitter/X (@BestBuySupport), or Facebook (facebook.com/BestBuy) and mention that you're contacting us in response to your My Best Buy review.
Rated 5 out of 5 stars
Helpful staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the help I received at the store. Staff was extremely friendly and knowledgeable. I purchased a wash machine and have been very pleased with my purchase
I would recommend this to a friendRated 5 out of 5 stars
Best Buy membership is the Best Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very pleased with my membership. There are loads of opportunities to buy quality merchandise for great values & their follow up service has been exemplary.
I would recommend this to a friendRated 5 out of 5 stars
A Game changer-Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership plus is a way to drive traffic both remotely and physical in store to show case a welcoming and warm relationships with customers with the Best Buy identity It reduces cost and assured members with lots of opportunities now and in the nearest future
I would recommend this to a friendRated 5 out of 5 stars
Great Valie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy membership is a great value. I get sent offers & discounts every week. I have access to special pricing that has already allowed me to save well over the amount I paid for the membership. I would suggest everyone take a look into this.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy membership
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Discount on soundbar Extended return window for sound bar
I would recommend this to a friendRated 4 out of 5 stars
For Best Buy frequent shoppers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend the Best Buy Plus Membership if you like shopping there frequently, you can get exclusive deals and offers.
I would recommend this to a friendRated 5 out of 5 stars
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is a real value knowing I can get rewards and benefits by shopping.
I would recommend this to a friendRated 5 out of 5 stars
GREAT BENEFITS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LIKE THE BENEFITS OF THE PLUS MEMBERSHIP AND WILL PERHAPS USE THE BEST BUY CARD MORE OFTEN
I would recommend this to a friendRated 5 out of 5 stars
memberships
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This updated membership is better than than to what I had last time saving money is a important factor on anything.
I would recommend this to a friendRated 3 out of 5 stars
This better not auto renew…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the membership for free (paid $50 to save $50). Otherwise I wouldn’t have gotten it. I feel like the sale on the membership was nothing more than Best Buy just trying to show inflated sign-up numbers to shareholders. If I purchased more items at Best Buy it might come in more use, but I usually don’t. So here we are.
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used membership to its full potential yet, but discount and 2 day shipping is a very nice perk!
I would recommend this to a friendRated 5 out of 5 stars
Thank You Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love getting e-mails allowing me to review member specials. Makes my day looking through them. It is also so easy for me to make a payment. I get right in and out. My life is very busy. Thank you for making it convenient.
I would recommend this to a friend
