Customer Ratings & Reviews

This program nearly paid for itself on its purchase day alone however make sure you ask more questions when joining from a skilled employee. The employee I worked with made a point to bring up Black Friday price matching when I had to shop before the holidays. Knowing this was coming is why I signed up. Instead they ONLY price match Best Buy prices during that window. I got lucky today and two of my items finally dropped on their site likely due to manufacturer choices, however to begin with the prices weren't competitive and the fact that Black Friday Specials wouldn't be valid from other retailers was a shock vs how they solid it. Also there was no price match button on my recent purchases so I had to take the extra step of calling to get the money back. The in store sales rep also said it happens automatically when Best Buy discounts. From the chat I had today with the phone support. It does not. You have to be far more diligent to check on pricing during the match window. I am that kind of shopper but I could see some folks not being that in sync with checking back. All and all, with the recent price match money back, it was worth the membership this year. It will depend on how much Best Buy shopping I plan on next year if I decide to renew.

I had a great experience shopping at Best Buy. The store was clean, well-organized, and had a wide selection of electronics and accessories. The staff was friendly, knowledgeable, and took the time to answer my questions without being pushy. The checkout process was quick and hassle-free, and I was able to find exactly what I needed at a competitive price. Overall, I’m very satisfied with my purchase and the excellent customer service. I would definitely recommend Best Buy to anyone looking for quality electronics and a smooth shopping experience.

I signed up for the Best Buy® – My Best Buy Plus™ Yearly Membership, and so far it’s been worth it for how often I buy electronics and accessories. The biggest benefit for me has been the free 2-day shipping with no minimum, which makes ordering online really convenient. I’ve also taken advantage of the member-only pricing, and those discounts can add up pretty quickly—sometimes enough to cover the cost of the membership in just a couple purchases. Another underrated perk is the extended 60-day return window. That extra time makes a big difference when you’re buying more expensive tech and want to make sure it’s the right fit. Pros: Free 2-day shipping (no minimum) Exclusive member-only deals and pricing Extended 60-day return window (huge plus) Early access to some sales and events Can pay for itself if you shop there a few times a year Cons: Annual fee (~$50/year) Not worth it if you only shop occasionally Some deals aren’t dramatically better than regular sales Bottom line: If you’re someone who buys tech, accessories, or appliances from Best Buy even a few times a year, this membership is a solid value and makes shopping easier. If you rarely shop there, it’s probably not necessary—but for regular customers, it can easily pay for itself.

I’ve had the My Best Buy Plus membership for a while now, and overall it has been worth it for me. The biggest benefit has been the extended return window, especially for electronics where sometimes you need extra time to decide if a product is the right fit. I also like getting access to member pricing and occasional exclusive deals that actually save a decent amount over time. The free shipping and tech support options are helpful too, especially if you buy electronics or accessories regularly. The membership feels more useful for frequent shoppers than for someone who only shops a few times a year. One thing I think could improve is offering more consistent member-exclusive discounts throughout the year instead of mostly during major sales events. But overall, if you shop at Best Buy often, the membership can definitely pay for itself.

I have had this service for a while and at first I wasnt sure I needed it. After becoming a regular best buy customer for my personal and business tech shopping I can't say enough good things about it. I have had complications with products and tons of returns and drama and the best buy staff treated me wonderfully the whole way. From helping me shop to refunding the difference to me when the prices go on sale it's a heck of a good membership if you use a lot of tech. Plus I don't have to contact the manufacturers most of the time. Best buy had me covered with replacements and last minute sourcing of low stock items near and far. Long return windows and insurance options for sensitive hardware. Cash back on purchases I could go on but best buy isnt paying me lol. You get the idea. Good service.

I've been very happy with my Best Buy Plus yearly membership. The membership has already paid for itself through exclusive member discounts, special pricing on electronics, and access to great deals throughout the year. I also appreciate the extended return window, which gives me extra peace of mind when making larger purchases. The membership makes shopping at Best Buy more convenient and rewarding, especially for anyone who regularly buys technology, appliances, or accessories. Overall, it's been a worthwhile investment, and I plan to renew my membership when it comes due.

Given the recent price change from $49.99 to $29.99, plus is essentially a no-brainer for anyone who shops at Best Buy more than twice a year. The 2 month return policy alone is worth the price, not to mention the 2 month price match aswell as Amazon Prime like benefits when it comes to online shopping and member exclusive deals. $30 can save you hundreds on just a few purchases if you are a frequent customer.

I recently signed up for the Best Buy Membership, and overall, I’ve had a great experience. The benefits are very useful, especially if you shop for electronics often. I really like the exclusive member discounts and the extended return period, which gives me peace of mind when making big purchases. The customer service has also been helpful and professional whenever I had questions about my purchases or warranty coverage. The rewards system is a nice bonus because I can earn points and use them toward future purchases. In my opinion, the membership is worth it if you regularly buy tech products, appliances, or accessories. It helps you save money and provides extra protection for your purchases. I would definitely recommend it to anyone who shops at Best Buy frequently.

I shop at Best Buy for all of my Tech needs but I had never purchased the membership. After having a nightmare experience from the PitBoss Sportsman grill which was a housewarming gift from my uncle I thought I had no recourse. The Pit Boss Manufacturer said all issues must be addressed directly to them and that they did not take returns. The grill had only been used once and the 2nd use would have been on Thanksgiving day which is when it completely died. I was devastated because my husband had recently taken ill and the one thing I wanted to do for him was give him a Thanksgiving Day dinner for him to remember. After a lot of correspondence with the manufacturer I reached out to My Uncle who ultimately contacted his local Best Buy store in Savannah. He was instructed that I reach out to my local Best Buy in Snellville. At this time I was emotionally drained and had very little time between my husband’s treatments frankly I was bracing myself for another less than optimal outcome. As I found a moment to visit my local BestBuy I realized I didn’t even have the energy to explain all that I had been through with the manufacturer. But somehow the few word that I did say to Stephanie, the store manager was enough. She warmly and efficiently explained my options. She highly recommended that I consider a membership to prevent any hassles like I experienced to ever happen to me again. I knew she genuinely wanting to fix my problem. I had to leave that day due to time and said I would return in a couple days. Ultimately I returned and ended up purchasing a membership, exchanging and upgrading to the QLED 75 in Samsung. The TV was such a hit at home that I followed up with a 2nd purchase of the exact same TV for a 2nd room in my home. Both of which are protected under the membership. Thanks BestBuy and Store Manager Stephanie. I can’t express enough how much you have helped me.

Review of My Best Buy Plus Membership My experience with the Best Buy Plus Membership has been quite positive. The membership provides several useful benefits that make shopping for electronics and appliances more convenient and cost-effective. One of the most valuable advantages is the extended return and exchange period. This gives extra time to test products and decide whether they truly meet expectations. The free two-day shipping on many items is another major benefit, especially when purchasing electronics online and needing them quickly. Another highlight of the Best Buy Plus Membership is access to exclusive member pricing. Many products are offered at discounted rates for members, which can lead to noticeable savings over time. In addition, the membership occasionally provides special deals and early access to certain promotions. Customer service and support at Best Buy have also been helpful, making the overall shopping experience smoother. For anyone who frequently purchases electronics, gadgets, or home appliances, the Plus Membership can be a worthwhile investment. Overall, the membership adds convenience, savings, and flexibility to the shopping experience, making it a beneficial option for regular customers of Best Buy.

I haven't been able to use it. I made a return of a lousy expresso machine that I purchased on a "deal of the day" offer and since I don't live on USA I couldn't return it before the 15 days time. The cashier lady talked me into this to get some sort of compensation

The My Best Buy Plus membership has been worth it for me. I shop at Best Buy often enough that the added benefits make sense, especially the member pricing, faster shipping options, and extended return window. It has already come in handy on a few purchases, and I like having a little more flexibility if something does not work out. It is not something everyone needs, but if you buy tech, accessories, or open-box items from Best Buy more than once in a while, it is a solid value.

I haven't had any issues yet. I returned one item and it was easy, no unnecessary questions. We will see what special pricing offers I get on items in the future or esle I will cancel the membership.

I signed up for My Best Buy Plus and it’s been worth it. The free 2‑day shipping alone has saved me multiple trips, and the extended 60‑day return window gives me peace of mind when buying expensive tech. I’ve already gotten a few member‑only discounts that paid for the membership by themselves. If you shop at Best Buy more than a couple times a year, this is a solid value.

I’ve had the Best Buy Membership Plus for a while now, and it’s honestly been a great experience. The perks make a noticeable difference, especially if you shop for tech even semi-regularly. Free shipping and extended return windows take a lot of the stress out of buying bigger items, and I really appreciate not feeling rushed if I need to make a return or exchange. One of the biggest highlights for me has been access to exclusive member pricing and deals. I’ve saved a decent amount on a few purchases already, which makes the membership feel worth it. The tech support and customer service have also been solid quick, helpful, and easy to reach when I’ve needed assistance. Overall, it feels like a membership that actually adds value rather than just sounding good on paper. If you’re someone who buys electronics, upgrades devices, or just likes having a little extra support and flexibility, Best Buy Membership Plus is definitely a worthwhile upgrade.

I went to purchase a 3d printer, as part of the memership subscription i would receive a 10% certificate for the vslue of the membership, this along with the 30% certificate for ghe value of the printer gave me a $250.00 certificate to spend in the store on anything. Also, it gave me more time to be able to return my purchases and better warranty. So far, it's all good

It is an exceptionsl value and pays for itself with a couple of major purchases. It's 60 day return window gives you two full months to test expensive electronics or wait for an even better sale to price match. The Exclusive Membership Pricing gives members access to deep, year-round discounts on thousands of items, including laptops, TVs, and gaming gear with savings up to $400 on a single transaction, instantly offsetting the membership fee. You receive free 2-day shipping with no minimum purchase requirement. Another perk for members is VIP Access that gives members early access to major holiday events and high-demand product launches, such as hard-to-find gaming consoles or graphics cards. Best of all it gives you a 60 day Price Match Guarantee and because your return window is extended, your ability to request a refund for a price drop is also extended to 60 days, ensuring you always get the lowest price.

I was hesitant about the membership although the prices is very reasonable. I opted to get it and I love the idea of being able to return an item if you decide against it after purchase. I purchased a 75" TV and after it was delivered I was struggling to set colors and set it up. I was stressing about the decision of the brand and that maybe a should have gotten a different one. I felt at ease knowing that I could exchange it since I purchased the membership. After all I decided to keep the TV I purchased but just having the option to return it was a relief!

I purchased my membership in May 2026 and it has already proved its value. The representatives that helped me find what I was looking for (replacement AirPod Pros) explained to me that I would be able to get price-matched for my purchase if the price dropped within a 60-day window. This was not only true but also a very easy process. In my case, I was refunded $50 dollars (when the price dropped for Memorial Day sales) which was more than the cost of my membership! This experience and the extended 60-day return window make it well worth it, if you ask me.

I joined because this replaced the old Best Buy Rewards program, which I had been a member of since its beginning. Unfortunately some marketing "genius" up the corporate ladder decided to discontinue the primary merchandise I had been purchasing from Best Buy for decades. I have been an avid collector of physical media (CD, DVD, BD, 4K, etc) since the formats first launched and Best Buy has always been my dependable primary source. But now they have short-dightedly chosen to discontinue selling physical media. Recent trends are showing a rising backlash by audiophile and videophile against digital downloads and streaming services upon discovering that providers are arbitrarily deleting content due to data storage limitations. Even deleting legitimately licensed and purchased downloads without compensation or recourse to the buyer. This is accompanied by rising embrace of physical formats which can't be deleted by faceless 3rd parties. Now is the time for retailers to get ahead of the curve and start aggressively promoting the advantages and availability of physical media over streaming and downloading. Pending a change in Best Buy's new policy on physical media, I have no further use for My Best Buy and will likely not renew my membership.