Customer Ratings & Reviews

I've made a lot of purchases this year and for smaller online orders this is worth it on shipping. For other purchases there is often a discount but the discount does not always seem exclusive to members. Gone is they point system they used to have. I actually liked that as it gave you a measure of your loyalty. Whether that was worth much or not, it felt valuable somehow. I'm mainly concerned at this point with supporting competition for Amazon and having a local physical location to go to. So if the membership helps them out, great. Hard to think of Best Buy as a disadvantaged 'local' business but seems that way these days!

I haven't had the opportunity to really see the benefits of the membership come through, but I feel that the plus is worth it for the 60 day return window alone! It definitely helps add some peace of mind, especially for the holidays.

I like that I can buy something and get a refund if the price goes down and that I have longer to return items.

Best Buy’s Totaltech program is a game-changer for tech enthusiasts and everyday users alike. For just $199.99 a year, members gain access to an impressive array of benefits, including 24/7 Geek Squad support, free delivery and standard installation, and exclusive member pricing on select items. The program also includes up to two years of product protection with Best Buy Protection or AppleCare+ on eligible purchases, offering unparalleled peace of mind. What sets Totaltech apart is its focus on convenience and value. Members enjoy extended return windows and personalized tech support for devices purchased anywhere, making it a one-stop solution for all their technology needs. Whether you’re setting up a smart home, troubleshooting a laptop, or simply seeking expert advice, Totaltech delivers. The program shines for anyone who frequently purchases electronics or requires ongoing tech support, transforming potential headaches into seamless experiences. Totaltech isn’t just a membership—it’s a smarter way to manage your tech life.

These people are fantastic, as they can negotiate the pitfalls of equipment set up! No one is better! We are always filled with satisfaction and confidence when we walk into our local BB!

The app is hot garbage for notifying you of the "exclusive member" deals. Just look at the app store and you'll see the reviews about that. As for value, I got this membership on a deal, so unless you're always spending money at Best Buy, I don't think it's worth it. They should tie this into their credit card to add more value in some way.

So far so good. Used it several times including Geek Squad appointment

Love the support I receive throughout the year from Best Buy staff.

A very good value for the bonuses we receive. Definitely recommend.

We loved the color, amazing size , great quality and eaay to be connected

I am able to save money by using My Best Buy Plus. It gives extra protection on purchased items.

This is my first year as a Best Buy member, and honestly, it’s been solid. I signed up when I was buying a new TV, and the membership paid off right away—I saved some money on the TV and even earned Best Buy rewards that I used toward another purchase later on. It was a nice bonus for stuff I was planning to buy anyway. I will say, the phone customer service line was kind of a hassle—way too much back and forth. But when I went into the store, the folks there were wicked helpful. They got everything squared away without a problem. All in all, it’s definitely saved me some cash, and the perks have been worth it. If you shop at Best Buy now and then, it’s not a bad deal at all.

Very quick to set up and use. Great product for the value. Very beginner friendly.

Still evaluating the Best Buy membership program. There are some nice options.

Membership is actually very worth getting if you shop at Best Buy even one or two times, they price match and have great deals. Can’t beat the price either $50 for an entire year and extended return windows!!!

This is a great membership. The free two-day shipping with no minimum is one of the best benefits, it makes online shopping so convenient. The extended 60-day return window gives me peace of mind knowing I have plenty of time to decide on purchases. I also enjoy the member-only pricing and early access to deals and events, which often save me money during big sales. Overall, I’m very satisfied with the membership and would highly recommend it to frequent shoppers.

I think I've had this membership for about two years now. The best thing about it is getting access to really good deals. Like, we needed a new fridge, and I was able to find a really good deal on a samsung fridge. I am a frequent buyer at best buy, so if you are one too, this might be worth it. I think that the price fo the membership makes up for itself with the savings on items you purchase. If you are not a frequent buyer, this may not be for you.

Lots of room for everything. Greatdrying cycle. Extremely quiet.

This has already saved me a lot of money on the products and services I need for school.

Love it, easy access. And key board is great for wrist