Customer Ratings & Reviews

So many choices . Great guality items. will be going there for most of my shopping

This membership is amazing! Giving you an option to save more money.

They have good management system and you can easily add any new item in your plan.

Just bought this membership, so far I have put it to good use. Looking forward to ither perks that may come!

Great value. Geek squad a click away. Little perks throughout the year.

I bought the membership two years ago. I was reluctant to set up auto renew. Today, I noticed that it auto-renewed a couple of weeks ago for the upcoming year. I went online and reviewed my savings from the membership, which was about $102 over the past two years. That covered the membership fee. Now, my purchases are becoming fewer and fewer. I decided to cancel the membership. As expected, Best Buy believes that they "earned" the remainder of this year's membership fee. They would not refund the amount that they debited from my account in advance. They were happy to cancel the membership, but a refund was not possible. The end result is that I paid $49.99 for $0 savings this year. Not setting foot in Best Buy in the future and not recommending their membership. The savings are minimal and the no refund policy, when combined with auto renew, is a bad business practice.

Best Buy is my go-to store for all my major appliances, cellphones, computers, tablets, ganging systems, and anything else I need.

awesome membership to be a part of, get to see deals earlier which is cool

You get lots of great deals with this membership when making a purchase.

first timer, still learning benefits of this. the person who helped me was very nice.

Love my products. Products were not the issue. Issue was the delivery of my expensive refrigerator. The delivery guys not knowing what to do and leaving a water leak. Then I called to complain. Nothing. Did a survey. Nothing.

The membership provides peace of mind. We are very satisfied with the program.

Satisfied with my purchase and the customer service was excellent

Happy with the price of the microwave. The installer Chris and his helper were awesome. In and out with no issues at all. Cleaned up the work area when finished and very professional. Couldn’t have asked for better service from them.

Salesman said the item was on sale if I had the plus membership. Got item cheaper than the shelf price and now have the plus membership for a year!

Good to have,no problem bringing back product thats not for you

Very good customer service. Staff is knowledgeable.

paid for itself easily........ the plus for best buy? More foot traffic

[Employee of bestbuy] Great membership for every type of customer at Bestbuy! The membership pays for itself, if you capitalize on even 1 or 2 exclusive deals. Plus 60 day returns and other special member promotions, plus is a no brainer!

i'd initially purchased plus because the difference in the discount for one of my orders already made up for the price of Plus and it continues to pay off in a significant way! It definitely makes sense if you're a frequent customer at Best Buy.