Customer Ratings & Reviews

Let’s talk about this membership now. I only got it because I was turning trading in a laptop and at this point in time to offering a special or if you had Best Buy membership, you got an extra 10% on your laptop trade-in so at the time the membership was 50 bucks the laptop I was trading it was 800 so I was gonna get an extra $80 which to me is a no-brainer. I get a free membership but I get paid 30 bucks to get the membership and who knows if I use it in the future I may get more money just a good deal, however I got my gift card for 880 bucks didn’t use it right away waited five days and by the time I went to go use it 600 and something dollars if it had already been used and it wouldn’t replace it but they replace it. They wouldn’t give me a new one for the 200 bucks left so that didn’t get stolen so I had to spend it immediately and stuff I didn’t even want it. It’s pretty crappy, especially crappy because I contacted them within hours of the person actually using it and the person hadn’t picked up the product yet. They had been delivered yet. It was an online order so they should’ve been able to stop the order from going out and putting the money back on my car, give me a new card and no one would’ve been out anything, but there was a red tape in the back office this and got lunch investigation I never heard back from 660 bucks my laptop. My MacBook Pro sucks cause I love that computer. I love the $600. I didn’t get it.

I havent had any issues, but i received a lot of help from staff and gave me the break domw of what it is.

Great to have saved you a lot of money very convenient if your into electronics

Happy with it so far. The assisstants at Best Buy were very nice and helpful.

Sales man was excellent, he helped us with the purchase, getting the best value for the product, new credit card, interest free for 24 month, and delivery date.

I like to be the video games and the person to help me very good communication

Think the reasonable membership price goes a long way for the benefits offered

This membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also love peace of mind of getting protection plans on our purchases!

I have had many people try to sell me this, and always refused. The kid helping me buy my Ring camera was so helpful, I took his advice and purchased this too.

Ok so I wasn't going to originally get this, but when I made some Christmas purchases. I found out that I could save money on the items I was buying and still come out cheaper. I think my total was like 1150 dollars before getting this. And it was 1100 even after I purchased this. So it saved me money just by buying the membership. And the 1100 is including the 50 dollars it cost. The checkout showed me I could save 100 dollars. So I really saved 50 and got a membership for free. And now as I shop all year long on the best buy website I get better deals. I don't think people realize just how much stuff bestbuy carries. There is more than just tech. Their website has a lot to offer. I have 3 boys and I bought them legos, action figures, ride on toys, video games, and even drift karts for $199. I even saved when buying my son a gaming pc after this purchase. It is well worth the money if you plan on buying from best buy.

Love to get the best available prices with a great platform and in store experience and can’t avoid their price match guarantee service,

I love my new ipad pro, best buy helped me pick the best one for my needs. And the accessories were on sale as well

Best Buy plus is a great value for the member pricing and Geek Swuad support. Much better than support from a lot of other tech companies.

Had to use it and work out great no problems at all

Worth the extended return period and price matching.

Joining Best Buy Plus has been an absolutely amazing experience. The exclusive deals and faster shipping are great perks, but the real standout for me was the coverage and support I received during my recent MacBook Pro purchase. Not only did I get a fantastic deal, but the full coverage that came with my membership gave me total peace of mind. Knowing that I was protected from unexpected issues really made the investment worthwhile. The process was smooth, the staff was incredibly helpful, and the customer service made everything effortless. Overall, Best Buy Plus truly exceeded my expectations. Whether you’re a frequent tech shopper or just want the extra protection and benefits, I can’t recommend it enough. This membership definitely pays for itself!

I bought this for my TV's. I would have gave a 5 but trying tobtrack which TV it was became very hard to do.

Membership has its benefits with questions and answers and then thoughtful input and results to help present and into future with all products

Getting this makes me feel a whole lot better especially with getting the return policy. And I get member deals on certain items

Items purchased were perfect. The communication between the store and the delivery company is poor. Luckily the delivery company was able to work with us to make the delivery and install happen.