Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41547 reviews
(41,547 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 2 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t realize that I need a water shut off towel in the back of the refrigerator freezer so I had to get a appliance guy to come and put one in this is the first time I’ve ever had to do this and it was not in the checklist. So I had to wait for another week to get everything situated. I called Customer Service several times and I got several different answers from several different represent.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far its been good, decent discounts and good system
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable. At the top of the food chain!! Love this
I would recommend this to a friendRated 5 out of 5 stars
Love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first time getting the membership and it’s the best thing. Thanks to the staff that offered it when I went in to purchase my watch.
I would recommend this to a friendRated 1 out of 5 stars
Don’t fall for this scam!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought membership as part of the deal to get a better price on a restocked computer. Unfortunately the geek squad member never fully restored the drivers, so I returned it for an exchange as was promised I could do. Then they tried to upsell to a new computer as conveniently they did not have another similar restock model. And of course the my Best Buy membership was not refunded. So I am out $50 with no actual product. A real scam!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really enjoying my membership! I get to have 2 years to pay things off without interest, I have access to Black Friday deals before anyone else without a membership, and much more! Definitely worth the small fee!
I would recommend this to a friendRated 5 out of 5 stars
Good to be a member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is a real value. I highly recommend to other to join.
I would recommend this to a friendRated 5 out of 5 stars
Best store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, price affordable and I would recommend to a friend
I would recommend this to a friendRated 5 out of 5 stars
Na
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy membership was very useful on my last 4 purchases as I saved some money. All my purchases added up to a hefty savings.
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well I just allowed it to auto renew. Pretty easy if you ask me.
I would recommend this to a friendRated 5 out of 5 stars
Returns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The employee was very helpful courteous and he knew what he was doing. Very knowledgeable. Couldn't ask for a better experience.
I would recommend this to a friendRated 5 out of 5 stars
We love and value our Best Buy Plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is really valuable. We have enjoyed the benefits included with the membership. We have directed all our current purchases to Best Buy with the value the membership has given us.
I would recommend this to a friendRated 5 out of 5 stars
We love the membership and use it on all purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the membership and the value is great. Plus great benefits on return policy and love the reward certificates.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy preferred electronic store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the peace of mind. You always treated well in register
I would recommend this to a friendRated 4 out of 5 stars
We love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love buying my items in best buy.. its worry free if i have any issues
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price and the benefits it provides
I would recommend this to a friendRated 5 out of 5 stars
Must have for big purchases!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great incentives for the price of the membership! Well worth it.
I would recommend this to a friendRated 5 out of 5 stars
Membership has its perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a great savings since the day I signed up for it.
I would recommend this to a friendRated 5 out of 5 stars
Problem solving
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the customer service. Bought an item online and box came empty and I went in store and my issue was resolved without hassle
I would recommend this to a friendRated 5 out of 5 stars
Membership is great! Use it all the time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great value - I shop enough to make it worth it.
I would recommend this to a friend
