Customer Ratings & Reviews

I had purchase previously a laptop Acer - Swift X 14.5" WQXGA+ OLED unfortunately it had like a fabrik issue because it was to slow but the customer service of best buy they just help me all the way ! i return this laptop and purchase another one instead the Asus ' zenbook A14 14 2k Oled laptop when i am telling you this is the best believe me the customer service was the best the process was smooth they help me i just regret that i dont remmeber the name of the guy who help me he knew everything any question i ask him he was ready for it ! so yes i would 100% recommend to shop at best buy !

I had to return a 3d printer because it had motor issues and was out of the 30 day period, but with the membership I got to return it and get a new one. The new one works great. Maybe good to get after a big purchase.

This plan really came in handy. I purchased something for my husband, he was able to take it back and exchange it for a better price and upgrade what he had with out a problem. The extended return time is awesome

It's a membership. It does what any other membership does. The rewards may or may not be worth it for you, personally. For $30/yr, it saves you more than you spend if you're a frequent Best Buy shopper. Obviously if that is not you, don't get a membership. But if Best Buy is where you get even a quarter of your electronics, get the membership. You will save more than you spend.

My Best Buy Plus™ membership has been a really good experience so far. The membership offers useful benefits like exclusive discounts, member-only deals, and fast free shipping, which makes shopping much more convenient. I’ve saved money on electronics and accessories that I was already planning to buy. One of the best parts is the extended return window, which gives extra peace of mind when purchasing expensive items. Customer service has also been helpful and the rewards and special offers make the membership feel worth the price. Overall, My Best Buy Plus™ is a great option for people who shop at Best Buy often and want extra savings and perks throughout the year.

Im a big fan of my best buy associates letting me know I can protect my ALL my products. My dad uses the same program and he told me about it years ago, but my PC shorted out and almost burnt my house down. (Old one, out of warranty) This program gives me peace of mind with knowing that if I have a problem with my products that Im covered.

I preferred the size of my 12 mini, but this one isn’t too big in comparison. I do have more issues similar to my iPad in switching from screen to screen. It doesn’t respond to touch as well. Also, the camera isn’t any better.

I was in need for a new laptop and didn't have time to wait for a sale. The sales person (who was very helpful), suggested I get the Plus membership as the laptop was likely to go on sale for back to school. He stated I would get a notification in the app, and would get a link or process to get the price difference refunded. A week or so later I happen to be in my local best buy, and talking to a different clerk, who mentioned to make sure notifications was turned on. I turned it on, and the daily notices for stuff I don't care about is an annoyance.... Then over Memorial day weekend, I happened to be looking at sales in the app, and say the laptop I had purchased on sale. I had received no notice and could not find a way to get my price difference refunded in the App. Checked the website, again couldn't find a way. I went into the store, and the cashier confirmed I should be getting a price difference refund, but she couldn't get the system to process it. After she spoke to a manager she had to process a return of the original and then sell it to me at the lower price. I am happy I had the account, but the Best Buy app is annoying and junk. I am happy to have gotten around $400 back, and having the Plus membership did extend the return window long enough to get the price match.

Stay tuned, hoping to get a few hundred back when they price match the sale price for an extended period of time. If not I probably have no buisness having this membership..

My Best Buy Plus is useful if you buy from Best Buy more than once in a while. I like that it includes exclusive member prices, free 2-day shipping with no minimum purchase, and a longer return window on most products. The extra time for returns is especially helpful when buying electronics, because sometimes you need a few days to really test a product. Overall, it is a practical membership if you plan to shop regularly.

The employee at the store talked me into this purchase. I never knew it existed. I have not had to use it yet, however I like the fact that it gives extended return windows. Better safe than sorry when you are buying high priced electronics.

This refrigerator provides an ample interior space. the freezer capacity allows us to store plenty of frozen foods. .electronic temperaturethis refrigerator This refrigerator is spacious. it provides perfect storage temperatures for maintaining fresh food and dairies for longer periods. For a f6 members family, this is the perfect addition to our home.

I’ve had a great experience with My Best Buy Plus. The membership offers valuable benefits like exclusive member pricing, fast shipping, extended return periods, and special discounts throughout the year. The savings have already paid for the membership, and the shopping experience has been smooth and convenient. I highly recommend it to anyone who shops at Best Buy more than a few times a year.

As someone who buys a lot of tech—MacBooks, iPads, accessories, and even refurbished gear—My Best Buy Plus™ has quietly become one of the easiest memberships to justify. The free 2‑day shipping with no minimum and member‑only prices on a huge range of items meant that even just my MacBook Pro and iPad Air purchases already recouped most of the annual $49.99 fee through discounts and saved shipping costs. What really makes it feel premium is the extended 60‑day return and exchange window on most products, which gave me time to actually use my new devices—test local LLM tools on the MacBook, set up the iPad for note‑taking and student work, and live with my AirPods Pro—before committing. Pair that with access to special member deals and limited‑time promos, and My Best Buy Plus™ ends up feeling less like a subscription and more like a smart tool for managing big tech upgrades throughout the year

IF YOU LIKE TO SHOP FREQUENTLY FOR TECH ITEMS FOR YOURSELF, FAMILY AND FRIENDS, THIS BEST BUY PLUS MEMBERSHIP IS GREAT. YOU ARE ABLE TO GET DISCOUNTS ON TOP OF DISCOUNTS. CAN NOT GO WRONG WITH THAT.

Returned a television within the 60 day time frame because of a little glitch in the sound. Had no problems with the exchange. Mounted the new tv on the wall in the living room and have been enjoying it along with the sound bar I purchased with it. Great picture and I enjoy the fact that I can turn the sound bar and sub woofer off when I don't want it with whatever program I am watching.

Best Buy consistently delivers one of the best retail experiences in electronics. From the moment I walked in, the store was organized, well stocked, and easy to navigate. What really stood out was the staff—knowledgeable, friendly, and genuinely interested in helping me find exactly what I needed rather than just pushing a sale. The associate who helped me took the time to explain the differences between several options, answered all my questions clearly, and made sure I felt confident about my purchase. That level of customer service is rare these days and made a huge difference in my experience. Checkout was quick, pricing was competitive, and the overall process was smooth from start to finish. Whether you’re tech-savvy or just trying to find the right product, Best Buy does a great job making electronics shopping simple and stress-free. I’ll definitely be coming back for future purchases and would recommend Best Buy to anyone looking for quality products backed by excellent customer service.

Peace of mind on protecting your purchase. Amazing benefits. Great sales for members only extended returns. I’m going to upgrade from the plus, to the total. Coast is much higher per year. But the benefits will be the best to go. Added apple care in the package included. All the peerages you get more points in the total plan over the plus. A most have if you are on a budget, the plus is amazing.

I bought an Acer Predator in January with Russell who was amazing all around, super helpful when it came to answering all my questions ( i've never had a PC and am now using it very consistently to stream ).. And he convinced us to get the Best Buy Plus and thank god I did because my computer ended up being a lemon! The 60 day flexibility is insanely worht it, especially considering you can't always find out everything you need to in just a couple weeks. I really found out really close to the end of my 60 day cycle, but I'm super grateful. I was able to come back and get it replaced on the spot with Russell again, who looked at everything beforehand and confirmed it shouldn't be acting that way.) I didn't expect the exchange to be so quick and easy! Anyways, using it now, it feels much better and worth the money I paid for it and super grateful and happy!

The installation was not the easiest due to the location of my laundry room and its small and cramped size of my laundry room. However the delivery men handled the difficulties with patience and professionalism. I have nothing but positive reviews for them. The machine is quiet and the controls are straightforward and easy to understand and operate. I'm getting good service from this machine so far.