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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 41553 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 919 Showing 18,361-18,380 of 41,544 reviews
  • Rated 5 out of 5 stars

    TV deals through membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend Best Buy Membership. It is a great value for the money. We bought a 75” TV for only $399.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer service experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Sony TV while there was a $50 rewards certificate offer. It took about a month to the $50 rewards certificate was issued and I subsequently used it towards an open-box (Belkin - BOOST↑CHARGE Pro Wireless Power Bank 10K) and paid the difference on my credit card. However, a few days after receiving the item I noticed it was 5k version with less chance capacity. I then returned it to my local Best Buy store and explained the issue hoping for an exchange but ultimately being issued a refund. However, I only received the difference of $19.29 and not the $50 rebate certificate I also used. To this day it still get the run around and don’t know if/when I will get it back. First I was told 7 days after the return, called back after that period I was told it’s actually 15 days after the return I will get the $50 rebate back. Then they told it’s actually 15 business days. Now I’m told it’s 45 days and they will also escalate the issue. Meanwhile, the customer service representative are all based in India and I feel like they are saying anything to get me off the phone. Anyways, as of right now I have no plans to purchase anything else from Best Buy and would like not recommend My Best Buy Plus membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      I can certainly understand that having an issue with a Rewards Certificate can be difficult. Many of these certificates would be issued as points when returned if you have a Best Buy Credit Card. We would be glad to look into this concern if you would like to reach out to us for support at any of our Social Media Profiles at Facebook (facebook.com/BestBuy), Twitter/X (x.com/BestBuySupport), or Instagram (instagram.com/BestBuy). You can also see our Membership options with all the benefits available over our My Best Buy, My Best Buy Plus or My Best Buy Total membership options. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good membership gives good rewards.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership will get you good deals, and the return policy is better. Great protection plan and geek squad assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees have always been so helpful, informative,and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Members Only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership with benefits for extended return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scott

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff are very accommodating. They answers all question patiently and attentively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already working wonders, able to get the product I wanted, and now getting it discounted thanks to this. 100% recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 4 appliances and salesman was very attentive. Great products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Available services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the services yet, but love knowing it’s available if I need it…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Easy to work on and would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this is your go to place for tech membership is pretty much a necessity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the members ship we use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good membership to have from Best Buy save me money every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Checkout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy checkout once the purchase was made very smooth process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff members at Best Buy were all pleasant, attentive and knowledgeable. Having my membership is a definite plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. I received back the money, when the prices reduced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY Best Buy Membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option for businesses customers. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Savings on every purchase pay for the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great value membership for electronics enthusiast's. the member prices are better than store and offers are provided frequently and are good. Worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always I’m willing my subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always knew if I needed anything Best Buy would always be there for me. Every salesperson is so nice and always willing to help. Love this store!

    I would recommend this to a friend