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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 41554 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 921 Showing 18,401-18,420 of 41,554 reviews
  • Rated 1 out of 5 stars

    Tricked into purchasing something I didn't need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give them a 1 star. I was scammed by the employee and was garanteed that I would be able to get money back after my laptop goes on sale withing the next 3-4 month. Which wasn't true. Its only for 60 days. If I would have known that I would have never purchased as there is no guarantee this laptop would go on sale between this time frame.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello Sam! Thank you for your review of your My Best Buy Plus membership. While our Price Match Guarantee is not an exclusive benefit of our memberships– it's definitely one of our greatest perks! If you have any other questions or need support, please feel free to reach us at (888) BEST-BUY or (888) 237-8289. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    great job guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the deliver and set up was awesome.. the 2 guys that did all the work.. outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a good value. We were unhappy with an appliance after delivery and it was quickly exchanged without any hassle.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Inaccurate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told by store employee that by having this membership I would get store notifications of drops such as Pokemon. But it's been 2 months and nothing. So far seems like a scam

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello,

      Thank you for the review. We never want our customers to feel like were scamming them. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    stoked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super stoked 100% these guys are on it!!!! I think definitely a all in one store. any issue you have or not- you still got support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy PLuS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helped me to save $310.00 after 32 days of purchase as the DJI had half year saving. And online customer service helped me well. When you need issue do by chat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch 2!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome membership especially when I wanted to get better deals

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership help us save on a TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it has been very good. Were we happy with the help it provided in our last big purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have; especially if you buy a lot of electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this membership. It has great benefits. I strongly recommend this to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal ever for repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved me 1000+ I love my membership if you buy stuff from the refurbished or open box definitely get this for a year it would save you a lot of money. I learned it easy way and it already save me more than $2000.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dorsch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .Everything worked very well with the information and the plan, thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MWR # 29576

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a good value ,especially with bonus pricing and Geek Squad service .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service worth every penny definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership advantages.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus membership is extremely beneficial when buying electronics from Best Buy. I get lower prices which are an advantage in these difficult financial times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, works well. Quality product. Seemless use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good value and extra savings always help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it, the Geek Squad will get any of your needs taken care of.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy Money Grab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was getting forced to purchase it for Beat Buy to price match a product. I dont live in the US so i felt it was a money grab strategy instead of a membership that would actually benefit me in the long term

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      My Best Buy Plus membership isn't required for a Price Match. We do have an extended Price Match period as this goes with the Return and Exchange Promise window that is 60-days with the membership. Please reach out to chat with us regarding your concerns to any of our social media profiles Having concerns with the support you were looking for and didn't receive can be difficult. Please reach out to us on any of our social media profiles for support with your technical concern. Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    CASH IS AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cash at the Mission Valley Best Buy is the best!! He is like no other.

    I would recommend this to a friend