Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 41566 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 983 Showing 19,641-19,660 of 41,566 reviews
  • Rated 1 out of 5 stars

    Best Buy Plus Membership

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers "drops" and I was trying to get multiple products that were selling out within minutes. Due to these products selling so quickly, Best Buy implements a waiting queue to slow the process down on buying these type of products. I ended sitting in queue for 6 hours on one day for one of these drops. I have never encountered as many errors on any other site then I have when trying to buy products through Best Buy. Due to all these errors I reached out to Best buy Support, and an agent said the Best Buy Plus membership would allow me to have a priority queue in the wait room. I bought this product exclusively for this feature. It ended up being a lie and when trying to buy other products while being a Best Buy Plus member, I still sat in a wait queue for hours and all these drops ended up being out of stock by the time the wait room resolved itself. I ended up demanding a refund. The good thing of this membership is it allows you to cancel and will fully refund if it's not what you expect.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Brad! Thank you for your review. It's definitely not what we want to hear when things don't go as expected. We want you to get the most out of your membership, so to learn more about the benefits of your My Best Buy Plus membership, please visit https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285. To get personalized support, please reach out to our team at (888) BEST-BUY or (888) 237-8289. Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy electronics, this will save you money...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my Best Buy Plus membership very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worth it for discounts and free 2 day shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership and use it frequently

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value out of these membership perks. I used geek squad a lot in the beginning when I was setting up my laptop and they were super knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.Antonio Brooks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and a very close location to shop at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent attention, fast and professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $$$&

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has helped Me save a lot. Will save more soon. SAVE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoOnlineDj

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product Good product Good product Good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful for keeping up to date on sales at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a great thing to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership allows me to get discounts on merchandise. It's great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saved some money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved some money on my purchases with this membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good. I like. It give discount when need. Is good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install cancelled 1 hr before due. took month..Quit working after 2 weeks. Best Buy Care agreement agent required contact Sony Warranty Claim. Spent hours on phone. Broken representations by all in product & retail chain.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your feedback as a My Best Buy Plus™ member, GARYO! Please reach out to our social team regarding your installation on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) for further assistance, and mention that you're contacting us in response to your My Best Buy review. We're here to help! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I appreciate the free year with my recent purchas!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an item that gave me a free year of Best Buy membership plus and I am loving the savings/perks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and we use it all the time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is one of the best memberships that is out there because of the unlimited return of goods and Geek Squad support. So, if you didn't sign up yet I recommend that you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent . Good ——————————————————————————————-//-

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets. Was very hesitant to join this membership but even using it a few times can give back money paid into it. Plus it enhances return-policy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tool to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support team and overall satisfaction from start to finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to BB membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this singular purchase the BB+ membership made sense. I shall see how much I actually get to take advantage of it.

    I would recommend this to a friend