Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41566 reviews
(41,566 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Best Buy Plus Membership
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy offers "drops" and I was trying to get multiple products that were selling out within minutes. Due to these products selling so quickly, Best Buy implements a waiting queue to slow the process down on buying these type of products. I ended sitting in queue for 6 hours on one day for one of these drops. I have never encountered as many errors on any other site then I have when trying to buy products through Best Buy. Due to all these errors I reached out to Best buy Support, and an agent said the Best Buy Plus membership would allow me to have a priority queue in the wait room. I bought this product exclusively for this feature. It ended up being a lie and when trying to buy other products while being a Best Buy Plus member, I still sat in a wait queue for hours and all these drops ended up being out of stock by the time the wait room resolved itself. I ended up demanding a refund. The good thing of this membership is it allows you to cancel and will fully refund if it's not what you expect.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Brad! Thank you for your review. It's definitely not what we want to hear when things don't go as expected. We want you to get the most out of your membership, so to learn more about the benefits of your My Best Buy Plus membership, please visit https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285. To get personalized support, please reach out to our team at (888) BEST-BUY or (888) 237-8289. Thank you!
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy electronics, this will save you money...
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm enjoying my Best Buy Plus membership very much.
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was worth it for discounts and free 2 day shipping
I would recommend this to a friendRated 5 out of 5 stars
Love my membership and use it frequently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value out of these membership perks. I used geek squad a lot in the beginning when I was setting up my laptop and they were super knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Mr.Antonio Brooks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and a very close location to shop at.
I would recommend this to a friendRated 5 out of 5 stars
Excellen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent attention, fast and professional service.
I would recommend this to a friendRated 5 out of 5 stars
$$$&
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has helped Me save a lot. Will save more soon. SAVE
I would recommend this to a friendRated 5 out of 5 stars
GoOnlineDj
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product Good product Good product Good product
I would recommend this to a friendRated 5 out of 5 stars
Convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful for keeping up to date on sales at best buy
I would recommend this to a friendRated 5 out of 5 stars
It's a great thing to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership allows me to get discounts on merchandise. It's great.
I would recommend this to a friendRated 4 out of 5 stars
Saved some money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saved some money on my purchases with this membership
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is good. I like. It give discount when need. Is good.
I would recommend this to a friendRated 1 out of 5 stars
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install cancelled 1 hr before due. took month..Quit working after 2 weeks. Best Buy Care agreement agent required contact Sony Warranty Claim. Spent hours on phone. Broken representations by all in product & retail chain.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your feedback as a My Best Buy Plus™ member, GARYO! Please reach out to our social team regarding your installation on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) for further assistance, and mention that you're contacting us in response to your My Best Buy review. We're here to help!
Rated 5 out of 5 stars
I appreciate the free year with my recent purchas!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an item that gave me a free year of Best Buy membership plus and I am loving the savings/perks
I would recommend this to a friendRated 5 out of 5 stars
We love our membership and we use it all the time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is one of the best memberships that is out there because of the unlimited return of goods and Geek Squad support. So, if you didn't sign up yet I recommend that you do.
I would recommend this to a friendRated 5 out of 5 stars
Excelent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent . Good ——————————————————————————————-//-
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No regrets. Was very hesitant to join this membership but even using it a few times can give back money paid into it. Plus it enhances return-policy
I would recommend this to a friendRated 4 out of 5 stars
Great tool to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great support team and overall satisfaction from start to finish
I would recommend this to a friendRated 5 out of 5 stars
New to BB membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For this singular purchase the BB+ membership made sense. I shall see how much I actually get to take advantage of it.
I would recommend this to a friend
