Customer Ratings & Reviews

Easy to fly, but lots of settings and features without instructions on how to use them. To expensive of a toy not not understand the full capability of what it can do. Also had trouble with the camera sticking at an angle.

Yuneec 4k drone is easy to operate fun to fly and film! The 4k camera gives you amazing quality outstanding aerial pics and videos. The controller is simple to operate no matter if you are a beginner or a pro. Overall I could not be more happier with my purchase and if you have any issues or questions the customer care team at Yuncce are easy to contact friendly outgoing and respond quickly to any concern or question you may have. I am very pleased with my whole experience with Yuneec.

I was contemplating two drones, this one and the DJI Phantom 3 Standard. I ended up purchasing this one because it looked so much better than the Phantom 3. I brought it home and could not get it to fly steady. I ended up putting it away and figured I would try the next day. The following day I tried again, same thing I could not get it to fly steady! I read all of the how to videos online, checked out forums, and checked out YouTube videos online before I tried to fly it. I couldn't get it to hover correctly, it would just bounce up and down. It was very sporadic in how it responded to the controller. I was holding the left joy stick in the down position to get it to land and it would take between 10-15 seconds to actually get on the ground, mostly trying to land while swaying side to side and nearly tipping over. This happened regardless of whether it was in the rabbit or turtle mode. There was another occasion where I took it up about 7 feet and it nearly crashed into my fence. I would gain control of it and it would start to get out of control again. I ended up returning it for the Phantom 3, which I have had zero problems with. It's highly controllable and reacts very well to commands. Maybe this one was working correctly and that it just isn't a beginner drone, meaning I didn't know how to control it. However, I will say I don't have any problems with the Phantom 3, so I'm giving it two stars based on my experience. Maybe it really was broken....I'm not sure, but it wasn't worth a $700 fly away.

I flew a small drone to get my feet wet before I dove into the drone world. I purchased this drone for many reasons and the most important was the integrated wi-fi camera view in the controller. I really like the idea of not needing anything extra like a phone or ipad to operate it. Well, if you lose this drone I can honestly say you have problems that no producer can account for. It will rise and hover where you stop in-putting control to it. It just stops there and waits for you to control it. This drone has so many features that make it safe and easy to fly. After just a few minutes of flight I was so comfortable; the first thing I did was use the "home" feature. It landed immediately on its own and shut down. I was immediately convinced that this was for me. I flew several hundred feet up and away from my location and used it again. Same results. So easy. I have flown several times since then and keep exploring the capabilities of this drone each time. Make sure you check airspace and get all the training you can before you fly It is not hard to be safe and everything you can learn about the law and operating your drone can only help. There's no right way to do the wrong thing..... a few hours of on-line training really pays off. of course, a few days of reading and reviewing your drone's operations helps prior to your maiden flight. George

This product surpassed my expectations. The build quality is great, the features a awesome and the flight controls are intuitive and easy. The touchscreen on the controller is responsive and a great way to interface with the product.

This aircraft is quite huge compared to other drones. I've seen that companies are making smaller drones, i.e., Spark. I wonder if this is the trend since the larger drones seem to annoy and intimidate people, in no small part to people that have flaunted the rules.

This drone is wonderful! It has a fast and slow speed. My four year old is able to fly it on slow speed. On fast speed it is able to move. I'm very comfortable flying this over water. And the camera is amazing!

I was told by some to buy a smaller quad copter to learn flying the crafts. They were much harder to operate and easier to have them crash then the Typhoon Q500 4K. Ease of use made this a great purchase plus it was on sell at the time.

I guess I got one of the bad ones. Went out flying for the first time and took it about 100ft in the air to see if all functions worked properly, which they did until I switched the home button. It ascended higher and my controller screen went blue so I lost control and it crashed on me. Its still a great quad tho. Taking it back to get the 4k version.

Ive owned several drones in the past, Mainly DJI and this drone I am very pleased with the features actually working how they state they should

Not only is this a right out of the box flying drone, but packed with features! Besides the quality of this product, the Customer Service is beyond my expectations, solve and answered every concern with professionalism! First day I had a charger issue (not a big deal) and contacted Yuneec right away and what did they do replaced the charger and sent me 2 extra batteries more flying time YEAH!!! Defiantly recommending this Drone to everyone!!

The propeller design is terrible. I had it for 24 hours, and I that time I spent at least 2 hours reading and studying the manuals, and 2 flights. The first flight was good, easy to fly, but the second flight was the end of it. Once increasing speak after being airborne for one minute, I decided to fly about 50 feet in one direction at an altitude of 100 feet. During that movement, a propeller flew off, and the drone came crashing down. Customer service through yuneec is terrible and if you don't spend $200 ok geek squad, which I was not even offered, you will end up dealing with a stubborn company that doesn't back their customers up.

Easy to fly right out of box, with many choices for video recording resolution. First flight got great footage, and after several flights it just gets better. This aerial video platform is an awesome choice, with great "bang for the buck"

The Yuneec Typhoon Q500 4k is a TERRIBLE drone. The camera connection to the controller is always pixelated and you can never get a constant stream of what the camera sees. Continually, it has a mind of its own. I was flying off the end of my dock and the controller screen went black, I lost control of the drone, and it decided to land in the water, and sank immediately. According to Yuneec's Warranty guide, this WILL NOT be covered. I am now left with a broken drone, major repair costs and/or the cost of a completely new drone. If it can even be fixed, I will NEVER have the piece of mind that the drone is safe and won't decide to land elsewhere, such as trees, cars, houses, or even a person. If you are in the market for a drone, DO NOT buy the Yuneec Typhoon Q500 4k, thinking you will save a few hundred dollars over a superior drone. Yuneec has a lot to be desired and the customer service is horrendous.

I have had this drone for at least a year now, I have 3 batteries. They do not charge any longer I have only about 10 to 15 flights on the drone. I followed the specified battery charging for when it is not going to be used for an extended time. The battery shows it is charged on the controller I take off 2 seconds later it gives me a low battery alarm then BAM down comes the drone. I email for support they will get back to you in 1 to 3 days. I've been waiting a week and 1/2 so far have called and sat on hold for 1 hour 12 minutes and 36 seconds before the system disconnects me. I went out with friends who all own different brand drones It was so much fun to be able to sit and watch as they all flew their drones. I could go on and on but I hope if you do spend your money on a drone, that you do more research and buy a better brand with any kind of customer support.

Assuming for beginners. It had a lot of safety features to help correct beginner mistakes. Plus gps mode in case of battery or remote failure.

I used my drone for awhile flying it over a lake taking videos and it was fine, until one day i got to close to a tree and it had a 20 foot free fall to concrete. I sent the drone directly to Yuneec, It was there for over a month before I got a quote to repair the drone. I called customer service multiple times trying to make sure that it would be taken care of. The customer service representatives have no information of where your drone is in line to be repaired and just tell you that they'll get to it eventually.

I received this drone as a Christmas present and waited until a perfectly calm and sunny day to fly this drone for the first time. While this drone was new to me, flying them was not. After approximately 4 minutes of flying in the air and at about 111 feet in the air, the drone suddenly stopped running and fell from the sky. Needless to say, it was basically destroyed on impact. Now, Best Buy did NOT make the drone by any means, but when I took it to the local store just to have them look at it, the manager on duty said "we don't cover drones over $100 in value and you will have to contact the manufacturer" for service. The 2 Geek Squad Technicians working said that this drone (and other expensive ones like it) should land themselves if there are ever any problems, but the manager again said "no", and that's when I heard something that resonated with me...the manager stated "they would NOT return any drones that have been removed from original packaging." I'm sending the drone back to the manufacturer and after reading about their lack of customer service am not expecting much to be done,,, other than be out $800 for a defective drone. I don't blame Best Buy for the crash (unless it was damaged in shipment from their warehouse?), but I caution ANYONE buying from Best Buy and bestbuy.com that if you buy a drone,,, don't open the box unless you are willing to make it your own and non returnable.

After much anticipation I was very let down by this quadcopter. After 26 years in the RC hobby this quad was the biggest let-down yet. At 15 meters I had no control or response and the drone was dead set on returning to the controller and flew straight at my head. Barely missed me and hit a window about 10 yards away breaking 2 props.

I have 2 of these drones one I bought from Best Buy the other from Yuneec. Originally I had intended to purchase the Go Pro Karma but the salesman at BB talked me into the Q500 4k. The other I bought thinking would be used to cannibalize for parts. Both have the same issues. Poor connectivity for video, has a mind of its own & will do as it wants when it wants. In the 6 months since I bought the first one I have had to replace the complete airframe one one twice the other once due to crashes when it becomes unresponsive. Both have been sent in for service twice & it seems to be getting worse not better.