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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 417 reviews

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73%
would recommend
to a friend

Customers are saying

Customers praise the Focus 400 Behind-the-Ear Clip-On Headphones for their sound quality and comfortable fit, frequently citing the reasonable price as an added benefit. However, some users experienced discomfort, particularly noting issues with the volume control and bass response. A few also mentioned challenges with the earbud design and its tendency to detach.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 417 reviews
  • Rated 2 out of 5 stars

    Your ear will be hurting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable, it fits people with very small ears

    No, I would not recommend this to a friend
    • Brand response from Team Yurbuds
      Posted .

      We are sorry to hear about the issues you are having with our product. If you are not satisfied with the fit, please take a profile picture of the yurbuds in your ear and send that to [email protected] describing the issues you are having. Someone from our support team will be able to get you into a better fitting size/model. yurbuds

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    My favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these every running season because I usually have them lost or stolen by my kids when I am not running. They are great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked fine, but had problems wearing it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earpieces are loose, I lost one the first day at the gym while trying to stuff the Yurbuds in the case provided. The company is out of stock to buy a replacement earpiece for a few weeks. No indication I could find as to which earpiece was for left or right. Not happy, tho some of it is my fault.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good sound and fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yurbuds stay in my ears during workouts. Love the ability to adjust volume, select songs and mute sound during phone calls.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They are Junk ,Dont Buy them !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the worst ear buds I have ever owed ! The rubber pieces on the ends that go in your ear fall off all the time and get lost ,if you use them without the rubber pieces they hurt your ears !! go buy some $5 ones they will work better !!

    No, I would not recommend this to a friend
    • Brand response from Team Yurbuds
      Posted .

      We are sorry to hear about the issues you are having with our product! Please contact us at [email protected] to inquire about receiving replacement enhancers under warranty, thank you! yurbuds

  • Rated 3 out of 5 stars

    Ok sound but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earhooks fall off all the time and since they are black it's hard to see them on the ground. The sound is a bit tinny when the volume is only mid way up on my cell. Really don't care for them but can't find a decent pair that have earhooks and a mic, other than the wireless ones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been the best earphones I have ever purchased! They never fall out despite what activity I do. Highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 2 out of 5 stars

    Sounded good when it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had about 3 weeks and one of the ear buds quit working. Best Buy wouldn't exchange for me since it had 14 day return policy. Also, the behind the ear parts fell off very easily and we're almost lost several times.

    No, I would not recommend this to a friend
    • Brand response from Team Yurbuds
      Posted .

      We are sorry to hear about the issues you are having with our product. Your headphones come with a one year warranty. Please contact your local JBL Customer Support for information about receiving a replacement under warranty, thank you! yurbuds

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great if you can get them to fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried everything to get these to fit. They actually hurt my ears. I thought the sound quality was really good, but not comfortable at all. Associate swore up and down that these were great and they fit everyone.

    No, I would not recommend this to a friend
    • Brand response from Team Yurbuds
      Posted .

      We are sorry to hear about the issues you are having with our product. If you are not satisfied with the fit, please take a profile picture of the yurbuds in your ear and send that to [email protected] describing the issues you are having. You should get a response within 24 hours from someone on our support team that will be able to get you into a better fitting size/model. yurbuds

  • Rated 3 out of 5 stars

    Good workout headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my mother so she could use them at the gym. I have listened to them and the sound quality is decent, but definitely not the best. They stay on the ear pretty well, and I guess that's probably one of the more important features for workout headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    They are perfect for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones meet my needs perfectly! They stay in my ears while walking and running and they don't move.

    I would recommend this to a friend
  • Cons mentioned:
    Comfort, Earbuds

    Rated 1 out of 5 stars

    Do not but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I liked them, then 2 weeks after having them the microphone and the buttons stopped working. They are very uncomfortable. They are not worth the $50

    No, I would not recommend this to a friend
    • Brand response from Team Yurbuds
      Posted .

      We are sorry to hear about the issues you are having with our product. Your headphones come with a one year warranty. Please contact your local JBL Customer Support for information regarding your warranty options, thank you! yurbuds

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfort take a little bit to get them adjusted to your ear but once you do they're great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I son like these headphones a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son like these headphones a lot. The sound quality is good the price is good, the warrant is outstanding, these are good headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed some head phones that would work while jogging. These are perfect for active people.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones for workout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work well, but wouldn't recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound. It's so lovely to walk around the park and listen with these headphones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife... Sound was okay but she didn't really like how they fit into her ears though... So if you are picky about how comfortable these would fit then you will have to just see for yourself because everyone is different...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable and have great sound. I would recommend them to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are of decent quality. For what they cost you get your $$$ worth

    I would recommend this to a friend